Sonic Drive-In

The last several times we’ve been I’ve started noticing a massive decline in not only the food and service but the building itself but I’ve never said anything until now. Last night one of the lemonades tasted like really strong vinegar possibly indicating fermentation or bacteria in the lines supplying it. On another occasion I drove all the way home only to find out that one of our burgers were missing and had to drive back to town to get another one which they did remake. Over the summer we went several times to get blasts and 90% of the time they were made with the wrong ingredients and we ended up with completely different orders. I also need to point out the massive decline in the building itself… exterior wall panels falling off, outside of the building has been nasty looking for w

The food is better than the standard issue fast food and the prices have stayed about the same despite many other chains steadiky creeping higher, the staff is accommodating and always friendly and super helpful - its imho the best deal in Tazewell for good eats on the go.

Circled the building twice and out of all the parking spots there only about 7 of them had the ability to order. Half the parking lot was covered in chairs to block parking spots. Finally drove across the street and placed a mobile order and was lucky enough to find a mobile pickup spot open, the rest were also blocked by chairs. App said the food would be ready for pickup in about 5 mins ( I felt like that was a good, fast time ) but it actually took about 15 minutes ( this felt to long ). Food was good for what it was worth. Didn’t receive everything we ordered however.

I hate leaving a review as bad as this one. However, today was the worst experience I have had with fast food in a decade. I arrived and checked in on the app. After waiting 15 minutes I decided to go through the drive through. The girl working was rude. She didn't greet me when I arrived to the window and it felt as if I was a burden to her. The food was horrible, cold, hard tater tots and very disappointing.

Food wouldn't have been bad if it was right. I ordered Chili Cheees fries and got regular fries(they rang up wrong). Ordered a double burger and got a single. Not to mention I tried ordering on the app that they clearly want you to use because there are only a couple of stalls to begin with. The only decent part was the carhop Kenley dealt with me very professionally.