Sonic Drive-In

Only one girl was working inside. There were no other customers. The other six we saw were on the drive through side up next to the building smoking cigarettes and pot and on their phones. I ordered sweet tea through the app and it still took at least 20 minutes to get it. I did tip the girl $2 because I saw no one was helping her, but I guess she has to make the tea. The sugar was still in the bottom of the large cup and the tea was cold by then. Maybe just unhappy employees because they had to work on New Year's Day. I don't know.

Probably the worst Sonic I’ve ever been to. Stopped in one night (still an hour before closing) and ordered just a couple of drinks. After waiting 20 minutes, went to the door to inquire what was taking so long. There was another customer there as well doing the same thing about his order. We both got nothing but attitude from the person that came to the door. Looked like no one was working on any orders but instead attempting to close down (early). Ended up just cancelling my order and getting a refund. Management needs to SERIOUSLY look into this location’s staff and let some people go. If they don’t, then the same goes for them. No excuse for that!

If I could leave zero stars I would! This is the worst sonic I’ve ever encountered in my life!! At one point, it had gotten better bc of a new manager and when she left they were back to the basic. Even with them having a new crew, they still suck. Long wait time just to receive cold food, orders always wrong! It’s almost like they are purposely trying to be horrible!! Can’t even depend on having a good experience with even ordering one simple drink through the app! This review is well over due!!! Just go to the one down the street but pls do NOT go to the one across from Walmart on crystal hill!! Especially if you’re on a lunch break or hate wasting time and money!!

YN taking orders during lunch rush has no type of customer service or etiquette. Kept having to repeat the order to him. Ordered food and waited 15 minutes for burger to be thrown together with a lot of mustard and mayo to where it was cold and sloppy. Ordered smash burger no onion and it had onion on it and our tater tots was cold. Ordered a coke with lime and received a regular coke. This location sucks. Would not recommend

This place has slowed down tremendously, my past few moblie orders are always 15-20mins later than what it’s expected to be ready by. The food is always fresh but there’s no point in using the mobile app if it takes that long to get your order and there is never anyone there when I go to pick up my food. Very annoying