Sonic Drive-In

Worst sonic I've ever been to. They took over 30 minutes to bring me out 1 burger with tots and an order or mozzarella sticks. They forgot to include marinara sauce for the mozzarella sticks, and the carhop took another 15 minutes to bring it out to me. When I get to my hotel and unwrap my burger, the bacon and the burger patties are all burnt but its cold. Like they gave me a burger thats been sitting there for a while. They didn't give me the correct flavor of my drink and gave me the wrong size order of mozzarella sticks which don't even seem cooked all the way. The cheese is still hard on the inside.

Was craving iced tea so stopped here. Got a good deal in the app for 1/2 off drinks. Ordered a large sweet tea. Pull up to mobile pickup spot And the app won't let me submit the number for the spot. I keep getting an error. This has happened every time I have tried to pick up a mobile order at any sonic. I end up pulling into a spot and push the button and explain what happened. They say they'll bring my drink out. They bring it out a couple minutes later and I tip the server. I drive all the way back to my hotel, and pull out the food I got from another restaurant, and start eating. I take a drink of my drink and IT'S NOT ICED TEA! It's some diet soda! I don't drink diet anything! So gross! 👎👎

Don’t got to this Sonic if you want decent service. It’s TERRIBLE. Placed a mobile order for two limeades and waited 20min. Couldn’t figure out how to cancel in app so I drove to a free lane to press the help button. Waited and waited. Drove to another on the other side. Waited and waited. Finally walked up to the inside and they had downed system but 2 employees just standing there. They didn’t inform anyone and ignored the call buttons. Then I was told I couldn’t be in there and that they couldn’t cancel my order. I had to leave without my order.

I love Sonic. Mostly for the drinks but food is good too. I give honest opinions in my reviews about the establishment I am reviewing. This Sonic has the longest wait time I have ever experienced. The first time I visited this Sonic, it took 20 minutes wait time in the parking slot to receive 2 drinks. It was not busy maybe 5 cars in the place. Giving the benefit of the doubt I tried them again just the other day. I ordered three medium drinks this time. No more than 6 cars, two carhops serving and it still took more than 21 minutes to receive 3 drinks. The female employee who took our order over the speaker really needs some training in customer service. No greeting just "Whats your order?" This Sonic really needs some customer service training and SPEED. I do not recommend this establis

We ordered sonic at 6:03 PM and the app said it would be delivered at 6:09. We and many other cars watched as the workers talked and hung out. They had our food in bags they just didn’t bring it out. We waited 20 minutes before my mom went in there. Finally we got our food.