Sonic Drive-In

Waited in line that was past the speaker for 8 minutes before one vehicle moved. Then the lady taking the order had a little bit of sass when taking the order nothing too out of the ordinary though. We then get to the window and the lady who took my payment then slams the window, opens it again and hands me our shakes and slams the window again. She then opened the window and gave the card back with an attitude saying take your card and then proceeds to slam the window again. Once our food was done she opened the window and gave us our food and we left. The customer service at this establishment is non-existent. I contemplated even writing this review because tons of other reviews state the same thing. Also I checked because I didn’t want to write a review if maybe it was a one off circums

It’s a sonic. They are a common and popular fast food restaurant and nothing special so you shouldn’t have high expectations and know what to expect. The service at this location SUCKS. I went the drive thru and I asked the girl taking my order what sauce was on the smasher burgers and she said the sonic smasher sauce. So I asked what exactly that was and she said she did not know. I then asked what it tasted like. There was an awkward several second silence and she said “I don’t know sorry”. I got to the window to pay for my food and she handed me a bag but no brownie blast. It turns out they did not include it in the order despite it being the first item I ordered and they acknowledged and asked me if I wanted anything else. The high school girl just stared at me and said what size. Sh

Let me start by saying this review was edited bc previously I gave it 4 stars however this specific visit I was beyond disappointed with how things went. My son and I go thru drive thru always. We order the exact same thing every time and before this visit have had no issues. I order him the kids meal with a burger, plain, add cheese, along with a second kids burger, also plain, add cheese. We got home and my son took 2 bites he noticed the burgers although plain, did not have cheese. I called the store and asked if we could come back and swap them out for the correct items and the girl on the phone agreed. Now this wasn't convenient to begin with but if I wanted my son to eat it had to be done. Upon arriving back at the store the girl who I spoke to on the phone then proceeds to tell me t

Manny is the absolute BEST worker i have ever had the pleasure encountering at sonic. so patient and kind and sweet and definitely needs a big raise.

I lost track of how many time I had to repeat my order before it's was correct when ordering. Asked if they could make my items into a meal at the end (which was appreciated) but had it been rang up the correct way initially it already would have been a meal. To top it off my kids birthday shake has roughly an inch of space at the top. 😔