Sonic Drive-In

Absolutely surprised by this location. No carhop service, probably due to the physical state of the coverd spaces. Next, the food.... A burnt chicken sandwich. I could taste the charred surface of the chicken. It was absolutely disgusting. The tots....soggy and oddly chewy...similar to gum almost. Next...the long wait. I was the only one in the drive thru. Really what gives. Its one thing to have a location that appears to be run down a bit. However, couple that with the slow service and horrendous state of my food speaks miles for staff, both floor and management. They only thing that was spot on was the cherry-limeade. Last.. no recipt for my purchase. ( I though it was inside the bag) To the owner. Please save your store.

With no cars ahead of me at 7:30 pm at night, I ordered a burger and fries. This is what Sonic does …makes burgers. Can’t screw that up….right? Wrong! With no other customers in sight, they handed me a completely uncooked burger that was ice cold. I called and the Managers only response was “ Do you want a refund?”. Not even an apology. Never going again.

The food here is always fresh, but the service at this Sonic location is consistently slow. They seem to be struggling with limited staff. Hopefully, they can resolve their staffing issues soon.

This location seems to only use its drive thru which is annoying because depending on the time of day depends on yoyr wait time. Seems they can only focus on one order at a time yet they still have issues with getting your order right. Definitely check your food before leaving their window. Don't feel rushed because there's a line behind you.

If I could give negative stars i definitely would. The last three times I have used mobile pick up I end up getting my food 20 minutes after the estimated pick up time. Today I literally had a drink and a little snack rap and it still came out 15 minutes after my arrival time. They have one single car hop that is running all the food and there was only 2 cars in the parking lot. Do better sonic!