Sonic Drive-In

Alicia was extremely helpful and patient in taking my order. Fast friendly service and delicious food. Great job management in hiring such a dedicated worker. The entire family loves the shakes and ice cream.

Had a very simple 2 drink order turn into having them move us over to a different stall on the other side of the lot for whatever reason. super rude with our order. Very snappy and demanding. Just shoved the drinks at us and said “here’s that” If you’re looking for a relaxing chill night don’t come to the Gretna location. The bad attitude and entitled workers will ruin your night.

I love Sonic, and this was my first time visiting the Gretna location in over 10 years—but unfortunately it was the worst food experience I’ve ever had there. When I arrived, I had to press the order button three separate times and wait over five minutes just to get someone to answer, even though there was only one other customer there. I finally placed my order: a double burger, no cheese, with mustard, pickles, and onions only. After waiting, I received my food and the burger had cheese on it. I pressed the button again and, just like before, had to try multiple times and wait another five minutes before anyone responded. I explained the issue, and the employee said he knew what went wrong and that they would remake it. When the replacement finally came out, it did have no cheese—but

Where to start? First, we had order a bacon Brioche sandwich with our meal but received a breakfast burrito instead after waiting forever to receive our order. (If it had been busy, I would understand but there was only 1 other car there as far as we could tell) Which is fine, mistakes are made. They fixed it, brought out the right sandwich, all was well, then we get home and there’s a plastic food tie on the bread of the toaster sandwich that was ordered. 😳 So, this will be our last visit to this sonic. Not happy with our meals at all.

I waited 5 minutes in the drive thru after paying for what I was told would be fresh food (it wasnt). The cheeseburger was very sad looking and thrown together with no care, hence the cheese on the bottom of the patty. I've visited this sonic before so I know you can do way better. You get 2 stars because the employee working the drive thru window was very polite, even though she lied about fresh food.