Sonic Drive-In

This is the sonic closest to our house, so when my hubs is in a hurry, he sometimes has me grab him some burgers here. This is even though it looks like it’s poorly maintained, with an obvious hole in the weather stripping of the drive up window, and several lanes that no longer have speakers, usually with orange traffic cones in the lanes, to prevent people from pulling into them. More than once, we haven’t received what we ordered, once we got home and looked in the bag, and often it’s cold. Tonight, I ordered his usual, very specifically, and when the cashier gave me the total, it was too small an amount, so I knew she hadn’t keyed in the order correctly. My hubs reminded me that this has happened in the past, and she probably got it incorrect, so we need to be sure she knows what we o

Once again the idiots can't make a simple dirty dr pepper slush but yet I called number last time you guys did nothing terrible customer service im bout done with sonic tired of wasting money how dumb you have to be to not add dr pepper? I know what dr pepper tastes like I've drank it since I was 5

We ordered chili cheese fries and come to look at a piece of metal in the fries and we call and they never pick the phone up.

Got two Fritos Chili Wraps and they are different sizes. Why am I paying the same amount for something less than what I ordered?

Ordered in the app. Waited 20 min no food had to go inside to see what was going on just to find 5 employees all standing around doing nothing and acted like the had no clue about our order. Than we finally got it after 30 min to eat a cold hamburger also ordered a drink I had to tell them about to get hardly any drink and just ice. Definitely won't be going back to this sonic again total bullshit costumer service