Sonic Drive-In

Employees need reinforced training on customer service. They are very rude over the intercom. They laugh at whatever is going on in the kitchen (without muting their mic) then ask what you want like you hadn't already said it. Definitely unprofessional.

I just went through the drive thru. The lady was very nice that took my order. The order was correct and was made nicely not just thrown together. The condiments were in the bag along with napkins. It was somewhat busy. I hope the manager sees this at gives some recognition to all that works there. Great job!

The smash burgers were really good. Tasted like actual ground beef. 👍

EDIT: Went back today bc my husband wanted sonic.they gave me a burger with onions when we specifically ordered it without bc of an allergy. Also, there’s egg on my burger. cross contamination much? Disgusting. The health department needs to see this. Been sitting here in the drive through and no one has greeted the window for us after we made our order. You can barely hear on the speaker at the menu to place your order. It’s been 5 minutes and no one has come to the window

After a terrible experience elsewhere. Came here late and still so patient, kind, and friendly. Such a relief! Whoever you are working the window, you’re a sweetheart and I pray many blessings over you. Thank you for your kindness. Also, the food was fresh and delicious as always! (: