Sonic Drive-in

I’m not one to complain about fast food restaurants. Especially if it’s one of my favorites but the service I had tonight was horrible! I ordered through the Mobile app. Got there and I get it they were busy but we say there for 20 minutes. They told me when I got my food “next time go through the drive through our numbers don’t work” and wasn’t very considerate of the way he said it either. They not only told me that but forgot half of my order. If you’re understaffed and busy don’t operate the business plain and simple.

The chilli dogs were great, but I ordered a large crinkle fries and they were hard and l understand it was late but I would have waited for fresh french fries. Please pay attention to that because that was our dinner and we could not eat the fries. I love sonic and the same energy put in the day time needs to be put in at night please 💖

Went a few days ago to get a drink there was barely anyone there and they took forever to get two drinks out. When we said thank you the employee just looked at us and didn’t even say you’re welcome. The people there are rude and not the most polite. There’s only a few employees there that are nice and the rest need to show more respect to customers. I wish there was another sonic in habersham or they start to have better customer service because the customer service is the worst at this location and some of the employees are very rude.

I am a religious customer especially for milkshakes and ice cream!! It's gotten to the point i have to use the app to make sure an order goes through because you never know if they're taking cards or not because lately they are always saying cash only. Not to mention you have to call first to see if they are even selling ice cream because they always have an excuse (ex: we're out, the machine isn't working, machines cleaning), worse than McDonald's and that says a lot!!! Even the app will still take your order if they are out then you waste gas driving there for them to tell you an excuse and have to refund your money!! It's complete BS!! I'm almost to the point of sucking it up and going to another restaurant even if theur sizes are smaller than Sonic!! They have now closed off the mobile

Love the unique experience this sonic offers as a drive through only. Went through probably during the lunch rush and still got my food in a timely matter. The employees were genuinely nice and friendly and even the manager was hard at work getting customers their food. Will be stopping by again.