Sonic Drive-In

Please train your drive thru staff not to ask for a tip. It’s not a tipped position and they seem to expect it, and get offended when you don’t. Management built that. Management needs to correct that.

Awful. I don’t know what happened lately but we will not be back. The car hops are rude. The service is slow—I put a mobile order in for 1 kids meal and it still took 20 minutes and the food was WRONG. The run out of toys for kids meals, which is included in the price of the kids meals, they aren’t gifting you that toy out of the kindness of their heart, you are paying for it which means they are ripping you off. They don’t care. Do not bother.

I have got to say the manager Pamela done more than what she should have for me to make things right that’s what we need more managers like her and a couple of her employees that I get my food from are always extremely nice one time they got an order wrong, and they greatly went in there and fixed it without saying a word. That is what we need more of thank you, Pamela.

I usually swing by here on my way home with the kids. Without even the slightest bit of exaggeration the past five trips, the orders have been wrong every time.. what’s even worse is we use the mobile app there should be no miscommunication as it’s written out right in front of you. There is a complete lack of competency and care .

After ordering online and waiting 20 mins AFTER the screen said in the kitchen, to complain about 2 milkshakes and a small cheddar R' peppers...to have someone bring cold food and half melted shakes out. I ask "what's the issue" and this girl tells me the person running the drive thru was scanning her card, saying she was taking food out, and leaving it on the counter. 6:40 pm, Sunday 8/24/2025 Can management get this behavior under control? Does anyone care? Where is the last decent review.