Sonic Drive-In

I have had multiple issues of ordering online and getting home and not having my order. Today I ordered, got home and didn’t receive my custom sandwich combo. Drove back out there, gave them receipt. Waited for 10 mins, brought my sandwich out and it wasn’t made correctly, it had toppings on it that on the original receipt was customized. Waited another 10 mins, brought my sandwich finally correct, but didn’t bring my fries. I expressed how this is always a issue with food missing, and after the time and struggle of getting this fixed, you would think they would try to make it right and give a coupon or refund me the money for the combo for the trouble I went through. This is beyond ridiculous that this keeps happening. Better training to ensure customers get their food, because there is a

I visited this location this evening, went through the drive thru and ordered a regular and jr frito chili cheese burrito. I get my order and realize I was given two jr burritos. I informed the person who handed me my food and she took one of them back to replace it with the regular. Meanwhile, I go to take a bite of the other jr burrito and quickly realize there is no chili in the burrito - only a few fritos. When the lady comes back with the regular burrito, I informed her of this second mistake and she takes that burrito back. Several minutes later she brings back what she said was a corrected burrito and because I had been there so long and was in a hurry, I trusted it was corrected. A few miles down the road I realize ONCE AGAIN, no chili. This was incredibly frustrating and not on

Ordered a sausage egg breakfast burrito. I opened it up and it literally looked like someone threw up in it. I took it back and the girl said it looked normal to her. I got a refund.

Employees are okay-ish. We're ALWAYS having issues with getting just a basic sweet tea from here though. Just got home with some drinks for my family and my husband's sweet tea ended up being unsweetened tea. This isn't the first time we've had this issue with the sweet tea and I already know it won't be the last. 🤦‍♀️

Very polite, fast service had exactly what I was looking for on the menu.\n And I used to pull through window