Sonic Drive-In

Been there 3 times and got a BLT each time. First time no mayo second time half a tomatoe slice. Then tonight I didnt even geta whole freaking piece of bacon on my BLT. I don't understand how somebody could look at this and go Yep this is acceptable to put out

I want to like Sonic, I really do. But every single time I go, the order ALWAYS gets messed up no matter how simple it is. Most recently, I ordered the SS Double Bacon burger. Or so I thought; I guess they misheard me and gave me just the SS Double cheeseburger, which is completely different. Tasty for what it is, but not at all what I wanted. My wife got the Double Smash Cheeseburger with no tomato, onion and ketchup, and yet the burger still had onion and ketchup. This was all a fairly standard order but somehow still done entirely wrong. I'm sure I'll come back to try again at some point, telling myself things will be different, but so far no Sonic (not just this one) has ever delivered a quality experience. The workers are typically friendly and the place is never busy, so I'm hoping

To be honest sonic is a shadow of it's former self. The used to be about quality and good consumer service. But ever since the Gen Zers started working there the food quality has gone down the service has gone down. Everything has gone down. Heck McDonald's and Wendy's has better service. I put sonic in the same category as Carl's Jr or Burger King and their service sucks. Sonic needs to step up big time.

The Sonic Drive-In in Caldwell has always had great service and great food. They always have the best drinks and their smash burgers are excellent. Their is one young lady named Steele that works there that is just the absolute best. She always makes sure your order gets to you quickly and is so friendly and easy to talk to. She is my absolute favorite and beyond the food or drinks she always makes the experience worth it.

I just came in and waited over 25 minutes for one of my orders. It got handed to the wrong person. And when I said something to them, they acted like I was lying. I then waited for my food to come out. And all I got was a sorry. The food I ordered was a special order food. They did not bother to make it special order again. So the extra money I paid for it didn't even get put on it. I'm super frustrated with how this was handled.