Sonic Drive-In

This was the longest we have ever waited for food. We ordered a corn dog, BLT, and 2 junior cheeseburgers. This was not a complicated order, yet we waited for 25 minutes. No apologies, explanations, or anything but an initial grumpy person on the mic at the drive thru. Don't come here if you're needing something fast. We were on our way to Logan and could have probably gotten to Cache Valley where there are more options in the time we waited.

This is quite possibly the WORST fast food experience my family has had in a long time. The employee taking our orders seemed very distracted and not familiar with the simple options available. He clarified that I wanted extra pickles on my burger and it came out as no pickles. He would not let me order my drink with no ice or even light ice. The food was flavorless, cold and soggy. We spent $40 for 3 people and only ate half our food. It is a sad day when the best thing ordered is a Powerade. The styrofoam cup that held our shake broke in half on the drive home and made a mess all over our vehicle. This location needs better training, or needs to be closed. It was a very disappointing meal.

Okay not to be rude, like I totally get it I’ve worked for fast food for about 6 years. Even been in restaurants so I get it. But the fact we’ve waited paid and did a tip, they were pretty disrespectful, we kindly asked how long it would take after waiting about 15 mins, and they were annoyed that we even asked saying something about being understand in a rude manor. Like I get it you’re busy but could’ve at least say extra 5 mins? We weren’t rude or anything we were just wondering, like I’ve worked with only 2-3 employees. AFTER we got our food she came back while we were checking our food and started to drink our drinks, just saying one of our drinks weren’t part of our order that she needs to take it back or we have to pay for it… okay I’m sorry? But it wasn’t our mistake???

I have worked in fast food multiple times and I understand it’s stressful sometimes and that everyone has bad days but that doesn’t mean you need to be rude. We pulled up to the drive through and ordered. My cousin wanted a meal and to substitute the drink for a shake. The lady was really rude, she kept asking “what kind of drink” so we asked if they didn’t do substitutions then she said “yea, what kind of shake” in such a condescending tone like that’s what she had been talking about and we were stupid. My cousin made a comment “there you go” and she replied “have a good day” and denied us service. I had called the store and asked to speak to a manager she said she was and said “i don’t need to be talked to like that” and hung up the phone. I’ve read multiple reviews about the rude servic

I was just trying to pick up a door dash. All it was, it was a small oreo shake blast, i went to the drive up first. The lady was rude told me to go through the drive through. And when I went through, drive through, the lady was even more rude. If I not even talking or saying anything, just handed the shake over, I might as well just flipped me the bird.