Smith Street Bagels

I had a very disappointing experience here. I ordered a lox bagel with vegan cream cheese and a gluten-free bun. The total came out to $23, which is significantly higher than what I’ve paid for a similar order anywhere in Manhattan. I noticed I was charged extra for the gluten-free bun instead of it being a substitution, and when I asked about it, the cashier insisted that “lox is expensive” and that this was the correct price. The interaction felt dismissive and unprofessional. To make matters worse, I was also charged an additional $3 for extra cream cheese that I never requested. Instead of vegan cream cheese, I was given regular cream cheese plus extra — which I cannot consume due to lactose intolerance. Overall, this experience felt misleading and poorly handled. Customers deserve

Ordered 2 lox and CC bagels through Uber eats. Order came without lox on either bagel despite being charged $20 per. Tried calling both numbers online without a working line. Walked to the store front which is closed and under construction. So the question is where are the bagels and food coming from?? Very sketchy and questionable. Highly recommend against ever ordering from this untrustworthy establishment.

I ordered the B4 sandwich on an egg bagel (steak,egg,caramalized onions, cheese) and it was cool at best. The standout of course was the egg bagel as it was very fresh and has that classic New York bagel taste. The egg bagel alone...I would give 8/10. Not amazing, but definitely not deli/bodega quality. The sandwich altogether I would give a 6/10. The quality was absolutely there and I really liked how my eggs were prepared but the steak and the onions were very bland. I did like how there were vegan cheese options. They advertised for vegan mozzerella but didn't actually have any. They put a very think layer of steak and I could barely find the onions. I would definitely return for a simple bagel but would love to see some effort put into the sandwiches.

Bagels are great Unfortunately the service is a struggle. I clearly asked the woman behind the counter 3 different times for a dozen bagels - 4 blueberry, 4 rainbow, and the rest everything After confirming this multiple times, she went back and forth with another guy behind the counter When I got my bag I was not confident, so I checked and saw the rainbows and blueberries, so I thought I was fine. Came home and emptied the bag out, they gave me six rainbows, 2 blueberries, and nothing else. How hard is it to order a dozen bagels from a bagel place?

Utterly fantastic bagel. Do you know what its like to try to get a good NY bagel for years of searching, getting dense bread circles. Then I come here and take a bite, light cracks going through the outside, the flavor of that fully cooked seasoning and thin layer of crunch on the outside. Into an actually chewy and soft center. I havent had a bagel like this since frigging 2010. Thank you bagel Gods keep doing what youre doing.