Smashburger
West Des Moines, IA · Hamburger restaurant
- Address
- Smashburger, 1821 22nd St Suite 106, West Des Moines, IA 50266
- Phone
- (515) 661-6666
- Website
- smashburger.com/locations/us/ia/west-des-moines/1821-22nd-st?utm_medium=organic&utm_source=local&utm_campaign=googlelistings&utm_content=website&utm_term=1046
- Status
- Closed · Opens 11 AM
Smashburger is a restaurant located in West Des Moines, IA. It is one of 224 restaurants listed in West Des Moines. Its 4.2-star rating matches the West Des Moines city average of 4.2 stars. There are 10 photos associated with this location.
About Smashburger
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and... More
Hours
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–10 PM |
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–10 PM |
Customer Reviews
Food was excellent! I love a great smash burger! The burgers were delicious, crispy edges and fresh! The smash fries were pretty solid. There restaurant was reasonably clean, a good amount of wear and tear. The water tasted off. I would definitely go again but would take my food to go.
crappy employees. They think you should sit here and wait for 47 minutes for an order. we got a lot of orders, rude customer service never will come back to a Smashburger ever again. and the employees were ignoring the people in house, dining area, waiting for their food more concerned about DoorDash orders, and serving the customer.
ered online and picked up in restaurant . My burgers were both raw pictures below Fries was over cooked. We back to restaurant to get my money back only to learn that since I placed order online I had to wait until the next day when a manager supposed to call me. We will see. The manager in charge was very rude, not helpful at all didn’t even apologize like take some accountability.
I have had a terrible holiday; I have been in the hospital twice over Christmas, and we had a death in the family Christmas morning. I just wanted Smash Burger to lift my spirits. I arrived, and the cashier was on her phone and did not even greet me until she finished her text or scrolling or whatever. After, she was nice enough, but distant. My primary concern, however, was as I was waiting for my food, a gentleman came from the back, seeming nice enough, but I watched as he put his right hand, no glove, on the garbage can as he passed it. I saw his fingers on the inside of the bin. He greeted the chef, I believe placing this same hand on her back, and then he placed it on your food counter, drumming his fingers. I watched as your cashier adjusted her earring and ear with her right hand-
Waited 25 minutes with only three other people in the restaurant. My order finally came out and after waiting that long they had the nerve to send out cold fries with my burger. If you have to spend 20 bucks for lunch you would think your food would be fresh. No sorry no would you like new fries? Never go back
Accessibility & Amenities
Services
Top Restaurants in West Des Moines
| Name | Rating | Reviews |
|---|---|---|
| Indymart Kitchen - Pure Vegetarian Restaurant | ★★★★★ 4.9 | 20 reviews |
| Corazon Coffee Roasters | ★★★★★ 4.9 | 20 reviews |
| Hyper Energy Bar | ★★★★★ 4.8 | 20 reviews |
| El Toreado Restaurant Bar & Grill . EP True | ★★★★★ 4.8 | 20 reviews |
| Fly Nutrition | ★★★★★ 4.8 | 20 reviews |
| Barrio Burrito Bar | ★★★★★ 4.8 | 20 reviews |
| Persis Biryani Indian Grill | ★★★★★ 4.8 | 20 reviews |
| Mi Patria Ecuadorian Restaurant | ★★★★★ 4.8 | 20 reviews |
| La Barista Coffee | ★★★★★ 4.8 | 20 reviews |
| Chocolaterie Stam | ★★★★★ 4.7 | 20 reviews |
This listing is informational. Contact the business directly to verify credentials, services, and availability.