Smash House Burgers Queens

My favorite Smash Burger Place! Had a wonderful time with the family at Smash House Queens. The manager Ben is amazing! He made sure my family and I had everything we needed! Excellent service! Definitely will be coming back soon! Must trys are the Loaded Smash, Dirty Fires and Philly Cheese steak! Definitely want to try the rest of the items on the menu!

I genuinely wanted to like this place, but unfortunately, it didn’t live up to the hype it has on TikTok. At this point, I’m beginning to wonder if some of those glowing TikTok videos are paid promotions, because the food was simply not up to par. Upon entering the establishment, we were not greeted, which immediately set the tone and the fact there's waa a bit of trash on the tables and floors. When we attempted to ask a few questions, the young man at the front seemed preoccupied with his cellphone and was not attentive, even after a fewl attempts to get his attention. He was polite once engaged, but first impressions matter — especially in hospitality — and this one fell flat. Pricing is another concern. For the quality provided, the menu feels overpriced. We ordered three items, and

The service was great and the staff was welcoming! It was my first time there. I dont eat beef but there were a few chicken options so I was just fine. Its a hidden gem that I didnt even know existed and I've worked at Queens College for over 15 years. The food portions are well worth the cost, I doubt anyone can finish in one sitting... this pic was taken after I was already pretty much full and done eating

I eat out a lot and I must say this place is by far the best place in all of queens. Like no joke from the service to the food this place is amazing. The manager was so polite and made me such an amazing burger I was shocked when he brought it to my table. The one thing I realized that not a lot of restaurants can maintain is cleanliness but this restaurant is by far the most clean keep up the great work can’t wait to come back again!

I don’t usually write reviews, but Smash House in Queens seriously deserves it. The burgers here are next level. The meat is perfectly smashed with that crispy edge, super juicy in the middle, and seasoned just right. The buns are always fresh and soft, and everything just tastes high quality. You can tell they actually care about what they’re serving. And I have to say — Ethan who works there is honestly amazing. From the second you walk in, he makes you feel welcome. He’s friendly, patient, and really knows the menu. You can tell he takes pride in his job. It’s rare to see someone put that much effort and positive energy into customer service. He makes the whole experience even better.