Sharks Fish & Chicken - Posen

Love Mr Sharks and the crew! Never leave without a smile and delicious food.... oh don't forget the mild sauce! See ya soon posen sharks!

The catfish was fresh, hot, cooked to perfection and delicious, great customer service!! 😋 I will be returning.👍🏽 The 5 star reviews drew me to this location. I had to drive a distance, but it was worth the trip. all other shark locations near me are horrible (2 to be exact)

This comment was made on 25 September 2025. The customer service is so bad very bad. The food took so long to come out and the lady at the window keep lying about how much time they needed. I’m a Dasher they kept me waiting for so long, and the lady was very rude. Very inadequate at her job. Her communication level is so bad she cannot talk. Lie to me about how much time it was going to be. The customer canceled the order on the app, but the food took so long to come out and she kept constantly lying about it. Then she was rude. She kicked me out the store and on top of everything she didn’t even ask me to confirm the order I could’ve thrown that order in the trash and no one would have known because she’s inadequate at her job. Her job is to make sure everybody confirms the order and her

Usually, the food is excellent but this time I have no clue what happened. The chicken looks old, grease is old, and no coating on the chicken. I been several times before but never have I go this type of service.

Great customer service, from the Cashier to the Cooks. Everything was fresh and good. I’m big on customer service, and the staff was very helpful and kind!