Shang Hai

USE CAUTION EATING HERE!!!! We’ve been eating here over 3 years and tonight we found a baby mouse in our food. When we showed the restaurant owners and requested a refund they told us it’s a carrot. Let’s be serious!! That is NOT a carrot. Don’t insult my intelligence. They took no accountability for this. Then on top of that we spent $55 and she only refunded $10. That’s horrible customer service and business practices. I will be calling the health department and making a complaint and sending these pictures to them. Thank goodness I was paying attention. I couldn’t imaging biting into that. I’m totally disgusted, will never eat from there again. I’m leaving the captions Google added from the pictures I posted.

The waiter was very friendly, the food was fresh, and the portions were generous. A small order of beef lo mein was enough for both of us! I will definitely be back.

I've never had this.You know i'm surprised when into this restaurant and got my food and they gave me some unidentified meat and told me that it was a carrot and refused to give my money back. I have been going here 3 years and I've never had an issue until now. I just don't understand.

I will never order from this place again. I ordered the quart of Mongolian beef & Received a pint & The rest of the container was filled with at least one WHOLE, chopped onion. The container was leaking all over in the bag. After taking out the half pound of onions from the container, There was less than half of beef in the actual order. I go to put some cornstarch on the beef and put it in the iron skillet in order to cook it because when I bit into it, it had zero texture almost like a Scramble egg. Red Flag #1 🚩🚩🚩 the 2nd 🚩🚩🚩 was After 10 minutes on the skillet, The “beef” Didn’t get cooked, Nor was it crispy. I go to pull apart the “beef” and it was spongy in texture….🐕??? 🐈???? that was NOT how 🐄 is ssupposed to cook on high heat! Beef normally gets tougher and dry when it’s overco

We ordered takeout here for the first time. Quick and easy online menu and ordering which was a big deciding factor for us. We had a lot to order quickly to pick up for a family dinner. Pictures are from after everyone ate. We got the house lo mein, beef with broccoli, shrimp fried rice, egg drop soup and both regular and shrimp egg rolls. The house lo mein and beef were great, not too greasy. Not sure if we would order the egg rolls again. The soup was fine, but not at the top of the list. Portions were good, and price was fair. We don't live close but would visit again if in the area.