Shake Smart

Ok I typically love shake smart but sometimes this place could be a waste of your money. This is not the first time that has happened to me but today I decided to make a note here. First off, my rawcai bowl was literally liquid. I have had my bowl liquidity before but not this bad. Today it was pure liquid. From this picture I had only taken two bites and it is less than half full and fully melted. Im so sad bc it was a waste of my money. I didn't complain in person because they were busy from working really slowly....

Best acai bowl I've ever had. Service is very freindly and it's clear the workers like each other. The price is afforable for college students. Will be coming back again!

I've been here quite a few times but the other comments are true about the staff. The workers forgot about my order until about 10 minutes passed when they realized they never printed the ticket. Upon receiving my bowl they had forgotten an item from it. Very disappointing. Normally it is fine, but every now and then there's some annoyances.

The staffs are not nice. I have to wait for 4 people making only 2 shakes for at least 10 minutes before they could come to me and took my order. EXTREMELY unprofessional when there were a lot of people waiting and them talking. Also, I ordered my drink first but got it last. The drink is alright.

For almost $8.00 a shake, I expected to be given halfway decent customer service. I placed an order at the kiosk to have a better look at which shake I wanted to select before going to pay for it at the register. The two young ladies behind the counter never even glanced in my direction, I was simply trying to pay for the order I had already placed beforehand. Never gave me a quick "one moment please" or even an acknowledgement of my presence. I left without purchasing anything. This is not the first time this has happened to me at this location. Very disappointed in this lackluster customer service.