Shake Shack Westfield Montgomery Mall

Bethesda, MD · Hamburger restaurant

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Bethesda
#200
of 264 restaurants
City Percentile
17%
rating percentile
Address
Shake Shack Westfield Montgomery Mall, 7101 Democracy Blvd, Bethesda, MD 20817
Phone
(240) 226-7144
Website
shakeshack.com/location/westfield-montgomery-mall-md?utm_source=google&utm_medium=listing
Status
Closed · Opens 10:30 AM

Shake Shack Westfield Montgomery Mall is a restaurant located in Bethesda, MD. It is one of 264 restaurants listed in Bethesda. Its 3.4-star rating is slightly below the Bethesda city average of 4.3 stars. There are 10 photos associated with this location.

About Shake Shack Westfield Montgomery Mall

Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its... More

Hours

Friday10 AM–9 PM

Customer Reviews

★★★★☆ 4.0 KING BW W · Mar 2025

This is my first time at Shake Shack as I’ve always wanted to try their food. Their food reminds me of 5 Guys, but with a twist of Hardee’s. I ordered the Avocado Bacon Burger and it was delicious! The burger did not have a lot of juice, but it was above average! Their chicken nuggets have a different taste however, they were kind of salty. As for the honey mustard it’s spot on to Hardee’s! (When it comes to the drinks $3.50 is a lot of money compared to other establishments). Follow me on social media: YouTube: Billy Bang Cars Instagram: BillyBangCCars

★★★★★ 5.0 Rhiana Cuvas · Mar 2026

We were right close to the time when they close for the night and they were still available for service. They didn’t give us any kind of qualms about ordering so late which was very nice. The food was amazing. We give it a thumbs up.

★☆☆☆☆ 1.0 Isha Singh · Jul 2025

Pissed off beyond imagination because there a was huge chunk of metal in my brother Dubai chocolate shake. IT’s negligent and NOT OKAY. It looks like a part of the blenders blade-super dangerous and honestly can’t understand how this happened. We sent an email to shake shack corporate.

★★★☆☆ 3.0 Charles-Stephen Laubhouet · Dec 2024

Overpriced 4 dollars for a drink is theft. Even if it’s in a mall, at least it was refill free. The chicken sandwich with avocado was alright. Yall aint never gonna fool me again Lol . Also the fries were Salty dot com

★☆☆☆☆ 1.0 Priya · Feb 2026

I had the cashier logout the minute I was ready to order, kept peeking out to see if I was gone, had me waiting in line for 20 mins to order two Fries which ultimately tasted like burnt oil and ended up throwing away. I saw another customer return 2-3 times to exchange and complain about her order as well. Horrible customer customer service and equally dissapointing food quality!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Assistive Hearing Loop

Services

Hamburger restaurantAmerican restaurantCatering food and drink supplierCatererChicken restaurantDessert restaurantFast food restaurantLunch restaurantTakeout RestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.