Shake Shack Gainesville

Gainesville, VA · Hamburger restaurant

Rating
3.3/5
★★★☆☆ 3.3
Reviews
20
Rank in Gainesville
#77
of 92 restaurants
City Percentile
11%
rating percentile
Address
Shake Shack Gainesville, 7900 Gateway Promenade Pl, Gainesville, VA 20155
Phone
(571) 640-8710
Website
shakeshack.com/location/gainesville-VA?utm_source=listing&utm_medium=web?utm_source=google&utm_medium=listing
Status
Closed · Opens 10:30 AM

Shake Shack Gainesville is a restaurant located in Gainesville, VA. It is one of 92 restaurants listed in Gainesville. Its 3.3-star rating is slightly below the Gainesville city average of 4.2 stars. There are 10 photos associated with this location.

About Shake Shack Gainesville

Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its... More

Hours

Friday10 AM–11 PM

Customer Reviews

★★★★☆ 4.0 Kate Son · Jun 2025

Picked up Shake Shack for the first time today and it was pretty good! After seeing the low reviews about long wait times, I decided to place an order online so I wouldn't have to wait. Bonus: on Fridays, online orders get a free fry! The burgers are tasty, but a bit small for how much they cost. The veggie patty they have is good, not the best I've had but definitely not the worst! I got the crinkle fries with just salt, and they were pretty unremarkable. The mango passionade was good! Not too sweet and refreshing.

★★★★☆ 4.0 Norman Gagnon · Feb 2026

First time at this Shake Shack. Overall food is pretty good and the Korean spiced fries with cheese dipping sauce were different.

★★★★★ 5.0 Kevin Alexander · Jan 2026

Even with a brief false alarm, the team stayed calm and communicated clearly. My food came out fast and tasted great. The cashier was super friendly!

★★★★★ 5.0 Yenny · May 2025

I was a bit hesitant to visit at first because of some of the previous negative reviews, but I decided to give it a try since it’s nice to have a Shake Shack nearby. I visited around 5 PM, and it was quite crowded. Despite the rush, the female staff member taking orders was very friendly, which made a great first impression. I waited about 20 minutes for my food, but the burger tasted just as good as the ones I’ve had at other Shake Shack locations. Overall, I was satisfied with my experience. I’d love to come back once things settle down a bit more.

★★☆☆☆ 2.0 Colin Morgan · Jul 2025

Kiosk works well, but there are only 2, so the line can back up fast. Also, the kiosks are located poorly in the very front of the building, so you can't even open the doors or get inside because the line of people is blocking. Pretty friendly service. Food came out quick. Burgers were good. Hot dog was ok. Bacon was flabby, almost raw, one of the extremely rare times I've actually thrown bacon away, the line was too long to stress about getting back up there to complain. Fries were excellent. Cookies and cream shake was barely ok, every other shake place in Gainesville is better by a wide margin (CFA, Potbelly, Smash Burger). In your face advertising/promoting of Pride colors on the Shake Cup, and this was in July. As for me and my house, we would not come here again.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Hamburger restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.