Scooter's Coffee

I’ve visited this Scooter's Coffee location multiple times, and I’ve been impressed every single time! The customer service is excellent, and all the drinks I’ve tried have been delicious and reasonably priced. My pup was especially happy thanks to the free pup cup she received. Growing up in Valley Center, a Kwik Trip cappuccino was the only option we had for a “fun” coffee drink. The people of Valley Center are fortunate to have a Scooter’s conveniently located right in the middle of town!

The staff was friendly and attentive without being overbearing. Even during the morning rush, service was quick and efficient. If you love sweet with your savory, you have to try the Maple Waffle Sandwich— my absolute fave breakfast option in town! This scooters receives bonus points for always offering my favorite child (my dog) a free pup cup!!

Young lady working the window yesterday (Sunday) had no customer service skills or people skills. Did not greet at the window, instead made some remarks about another customer in the drive thru. Handed me part of my order and didn’t say anything. Didn’t even tell me what drinks was what, it was not labeled and I had ordered a few different ones. This was my first time at this location, Will not be returning to this location. Also forgot to mention, I had ordered with alternative milk option for one of the drinks and got regular milk, I’m almost positive because of taste and texture and reaction after consuming the drink. My drink I had to wait for, came out tasteless and almost room temp instead of hot coffee. Not up due what happened there but it wasn’t hot, reminded me of coffee tha

This scooters is by far my favorite and the staff are absolutely amazing, ive been on keto for about 6 months and love thier cold brews and egg Bites I get them once or twice a week and it makes my day and I always walk away with a smile!

I rarely stop at Scooters because of continued poor customer service & product. Drinks are never consistent. And staff is, most often than not, rude & short. If they get your order wrong or it’s made without sugar, they will not remake it correctly or add to it if you’ve already taken a sip (I do understand that risk). And if you ask for sugar to put in yourself, you get handed 2 sugar packets & they walk away like you just ruined the entire day. They are more expensive than competitors & you never know what you’ll get or what your experience might be. I will not be returning & wish I could take back all of my 20% gratuities (prepaid through app).