Scooter's Coffee

I really want to like this location, but the consistency just isn’t there. The Peanut Butter Power is supposed to be a smoothie, yet almost every time I order it here it comes out thin and watery—more like cold milk than a smoothie. What makes it worse is that it’s not cheap, so it’s frustrating to pay that much for something that isn’t made right. Other locations seem to get it perfect every time, so it’s clearly possible to do it correctly. I hope this store can match the quality and consistency of the others, because when made right, it’s a great drink.

I love me some Scooters, but this location is bad. The drinks are inconsistent, the staff is apathetic at best. I’ve given it numerous tries, hoping it would improve. I will skip this location in the future and drive further for better service.

Ordered matcha latte. Clearly there was no effort to make matcha correctly and whisk it together, as you can see in the photo all the matcha powder was at the bottom of the cup. I was essentially given a cup full of milk. Terrible.

I happened to be in the area twice this week so I stopped here for drinks instead of my usual place. Bad decision. The first time I sat at the ordering menu for 10 minutes before giving up and driving up to the window since I had ordered on the app. I was given my drink but had to ask for my food. The employees were not friendly at all. The second time, the employees were so rude. I was handed my food without so much as a smile. No hello, no thank you, nothing. And giving people a couple of napkins when the order food should be a given.

Multiple times this location doesn't get the order correct, or the drinks are 1/2-3/4 full. If I'm paying $7-$9 for a coffee, I would hope it would be a full cup. The breakfast sandwiches often come out still cold in the middle. I would suggest making the drive to the 108th & Q location for much better service.