Scooter's Coffee

The staff here are absolute gems; they're so sweet and helpful. I love the seasonal drinks, especially the caramel apple and pumpkin drinks. However, every 1 out of 3 visits, we seem to have issues with our drinks. For example, they forgot to add the apple flavoring to the caramel apple sparking soda, so it was just a caramel soda (which was pretty nasty). When the drinks are right though, they're delicious! Food is fine, just kind of overpriced for what you get (3.15 for ONE small cake bite is kinda ridiculous), which is not this particular locations fault of course.

I placed an order through the mobile app early, you all need to find a way to prioritize mobile orders since people place them to be able to save time. I don’t feel like any time is saved by doing so. If service was better, this would be a 5 star review. Please do better.

Drinks taste very diluted and lack any flavoring. Only thing that I have not had a problem with is the ice carmelicious. Hot coffees, quenchers etc. never come out the same and taste watered down. Not a fan of this scooters, it is not worth the hassle, especially when you are ordering for a car load of people.

Heaven forbid you have a vehicle over 9" you have to stand outside in the drive thru window. There is no order window to pickup your mobile order! This is why Starbucks is superior!!!

Was told I was wrong about my drink not having espresso. They said they didn't make it wrong and the espresso was in there. Very rude! If I wanted another drink it was going to be made the same way.