Schlotzsky's

This location seems to be going downhill. Service has gotten terrible. At dinner time Friday evening, I went in. There were already 3 people waiting in line and no one at the counter. Someone poked their head out a couple times from the back but nobody came out to take orders. After nearly ten minutes I went back to try to get someone's attention. They never acknowledged me but brushed past and finally started taking an order. By this time one person had already given up and left. I left too; there are other places in Murphy interested in having customers.

I didn't eat the food but would come back just based on service. We order for my kids through the drive through tonight and the guy at the window and the intercom was excellent. He explained the deals they had going on and was extremely kind and professional. Refreshing to get great service at fast food restaurants.

Their pizza has really gone downhill. There's a reason they're now offering $5 pizzas on the weekends. Because they cut a lot of corners on the ingredients. It's just not good. And what they charge for regular pricing is outlandish compared to what you can get at any normal pizza establishment. But since they changed the recipe, even $5 seems too much.

I made a review of this restaurant over a year ago complaining that the only bread being offered at the time was sourdough. No rye or jalapeno. The owner answered my complaint and stated rye was not being offered in any of the restaurants so he didn't offer it in his restaurant either and apologized because they must have just been out of the jalapeno bread. To be honest, we have not been back even though we live right down the road in Sachse, we love these establishments but usually go to the ones in Dallas when we are near one of those. Tonight my wife had to work late and ask me to run up and grab a smoked turkey on jalapeno bread at this Murphy location and I was going to grab a regular on rye which I normally order. I was told while in the drive-thru that this restaurant ONLY offers s

I live in Michigan, where Schlotzky's no longer exist and hasn't existed for many years. It's a complete and total shame. There is nothing against the other sandwich shops, but Schotlzkys is so much better. Idk if it's because they warm their sandwiches or that they offer a little more than just sandwiches. Hubbs got the original sandwich combo, and I got the Italian calzone. The sandwich was good. I'm going to expound on the virtues of the calzone, though. That was perfectly toasted and full to bursting with ingredients! I was truly a delight to eat. And because it was so big, I had a meal with a few snacks from it! The employees were friendly and the restaurant is decorated in a cool vibe.