Schlotzsky's

Manager Philip Ruined Our First Experience Edited: “The owner reached out to my husband directly and was very kind. He apologized sincerely and offered to make it right by compensating the order. It must be incredibly difficult for business owners to have to deal with employees who, instead of providing good service, end up damaging the reputation of a business that has taken so much time, effort, and sacrifice to build.” : I am not usually a sandwich person, but I decided to give this location a chance because I purchased a coupon booklet that local students were selling in the Lindale area. One of the coupons was for the Schlotzsky’s in Lindale, so I thought it would be a good opportunity to try it for the first time. Since I had never ordered there before, I expected I might need a

I got a Broccoli and cheese soup today and I haven’t been there in over a year because I got sick of going and ordering broccoli and cheese soup and it Having a burnt taste. The last time I went, the manager said the heat should be turned down once it gets hot in the mornings. But somebody forgot to turn it down, so I’m assuming they still have the problem of employees not turning their soup down. It’s the same way with the potato soup. I hate that because I really like Schlotzsky’s. I tried to call and address the problem with just them, but they don’t answer their phone. The soup that I’m going to show in the picture should not be a burnt orange by the way. Just frustrating. I’m not gonna eat burnt taste broccoli and cheese soup. It’s gross.

Nice heavily loaded sandwich with the chips and pickle. Quick and friendly service. Good place for a quick bite and better option than a burger

Haven't had the greatest experiences here, but today was a whopper... Had to wait 5 minutes to get their attention in the kitchen. While waiting a gigantic roach crawled across the floor in front of the soda machine and main lobby. Of course I smashed it. Let them know, but didn't seem too overly concerned. The tables are rarely cleaned. I usually end up wiping one for myself so my wife and I can sit. I truly Love Schlotzskys food but y'all really testing my patience.

Man this place screams childhood. I haven’t been to a schlotzskys in years. I got the original and it was just as good as I remember! I don’t understand why but their mustard is too tier. I wish they had more of these in Alabama where i live