Schlotzsky's

I just moved to the area and wanted to try my nearby Schlotsky’s and this location really made me regret it. I’m the type of person who regularly uses apps and placed my first pickup order here. It was not busy at all and I just had one car in front of me in the drive through. I waited for 10 minutes and the car in front of me didn’t move. So I got out of my car and walked into the restaurant to see what the deal was. There was 2 couples eating inside that had their food and no one even at the counter. It was not even remotely busy. What on EARTH could have taken them so long to handle one car? The time was 7 pm so it was a busy hour. I started to walk behind the counter to see if anyone was even working. I found an employee and asked him what was taking so long. He was EXTREMELY rude to m

I haven’t had Schlotzsky’s in a very long time. Mainly because not all of them are drive thrus and I’m always on the go. But I was so disappointed in this location! The bread wasn’t even fully baked! Very doughy and sandwich itself was drenched in mayo! I couldn’t even eat but a few bites (and mainly because I was especially hungry) before I was done! 🤢 My sister went with me this day and while in the drive thru she expressed to me that she was actually giving them a chance to redeem themselves since the last time she came to this location she ordered some cinnamon buns and never got them! Now we all know, if you are in the mood for a sweet treat after your meal and look to see if never made it in the bag! Super disappointed! She went back another day and told them about it and all the man

I just had one of the worst experiences. The manager, Michael, was just flat out rude. Blaming me for not giving my last name to pick up my order (I even ordered on the app ahead of time). Like I mentioned, he could have asked for my last name too. Works both ways and I can own to that. But to be rude and give side-eye is just unnecessary. I enjoy the sandwiches here but definitely not coming back to this location. If he’s the manager and acting that way, the bar is set low. Poor customer experience.

Dined in for lunch today and this location is being run like a real restaurant, with attentive staff for example the manager following up with everyone inside to ask if we were enjoying our meal and if he could get us anything, expressing appreciation for our business, didn’t get his name but the server’s name is Matthew. Great job gentlemen Last time I went to the drive thru here there was great attention to detail as well, inside today was just above and beyond Keep up the good work!

I love Schlotzky’s Deli. I just got there original on jalapeño bread. Yum. I only went through the drive through, but was fast, friendly, and fresh!