Sarku Japan
Winston-Salem, NC · Japanese restaurant
- Address
- Sarku Japan, 3320 Silas Creek Pkwy Unit FC - 8, Winston-Salem, NC 27103
- Website
- www.sarkujapan.com
- Status
- Closed · Opens 11 AM
Sarku Japan is a restaurant located in Winston-Salem, NC. It is one of 653 restaurants listed in Winston-Salem. Its 3.0-star rating is slightly below the Winston-Salem city average of 4.2 stars. There are 10 photos associated with this location.
About Sarku Japan
Featuring made-to-order teriyaki and sushi, Sarku Japan is the largest and most successful Japanese Quick Service Restaurant (QSR) operator in the United States. We delight over 20 million customers annually at more than 200 locations nationwide.
Hours
| Saturday | 11 AM–8 PM |
Customer Reviews
Food court fabulous they cook on a hot grill right in front of you mixed veggies, fresh noodles or steamed rice. You have choices between shrimp, chicken and beef all fresh cooked in front of you. Absolutely delicious wish it wasn’t in a food court. Eggrolls were one of the best egg girls I’ve ever had dumplings were pretty good
I ordered with my wife, daughter, a ND my daughter's friend for lunch. I ordered 3 plates and 1 veggie delight which makes 4, [keep that in mind]. We paid 50 dollars for this then they messed up our order then tried to keep me from getting my plate 1 of the teriyaki chicken. They said I got 3 plates and a veggie delight. I said I know, that's 4 containers. They finally gave it to me after making a small scene. I will not eat here again and I don't recommend it to anyone. They had bad attitudes.
It’s currently 4:52pm on Friday July 11! I came up here at 4:35p to order food and there was already a sign on the cash register! Me and other patrons have been standing here waiting this entire time to order food! I came here to get food because my son and husband wanted some! They are standing in the back as a group just talking, instead of working and making food.there’s a pile of meat sitting on the grill that I KNOW they will try to serve us upon exiting the back! This is TERRIBLE customer service and horrible behavior!!
I was unfamiliar with the restaurant and apparently didn’t stand in the right place or order in the right fashion at my visit. Because of some hearing loss and unfamiliarity with the process I was slow and the staff began getting rather short-tempered and with me. When I went to pay the two young women began rolling their eyes and snapping at me that the machine was waiting for my card. I told them there was no total on the machine. They did nothing and we just stared at each other for a bit while I waited to see the charge. Is it too much to see the price before paying? They finally told me the price. We’d gone to several places in the mall and had great service everywhere but there. Two of the rudest young women I’d encountered in years.
This establishment should be shut down permanently. We found maggots in the food, and when we brought this to their attention, they responded with the most hostile attitude, insisting on only offering us a partial refund and refusing to accept the food back. The quality of the food could potentially cause serious illness.
Accessibility & Amenities
Services
Top Restaurants in Winston-Salem
| Name | Rating | Reviews |
|---|---|---|
| Madhouse Bar and Grill | ★★★★★ 5.0 | 20 reviews |
| Black Coffee and Cuisine | ★★★★★ 5.0 | 20 reviews |
| Bake N Luv | ★★★★★ 5.0 | 20 reviews |
| Latin Spot | ★★★★★ 5.0 | 20 reviews |
| Panaderia Dulce Aroma Bread Co. | ★★★★★ 5.0 | 20 reviews |
| Pleasants Provisions | ★★★★★ 5.0 | 20 reviews |
| Beaton Accounting | ★★★★★ 5.0 | 20 reviews |
| The Dapper Bean | ★★★★★ 5.0 | 20 reviews |
| The Sweet Truth Bakery and Catering | ★★★★★ 5.0 | 19 reviews |
| Buddy Scoops Ice Cream | ★★★★★ 4.9 | 20 reviews |
This listing is informational. Contact the business directly to verify credentials, services, and availability.