Sarku Japan

Its 2pm on 9/30 and I haven’t been to this location in years… But now I remember exactly why I stayed away once upon a time. The cashier lady when I greeted her, didn’t greet me back as well as rushed me and Rd her eyes that I was still looking at the menu. The cook Rd his eyes at me when I asked for teriyaki sauce on top of my white rice. The Suraci bottle was empty and disgusting to touch but I was just so annoyed that I didn’t even mention it to them and I left without putting any on my food. I finally get to my car to try my meal… The chicken is extremely gummy and taste old. The customer service is absolutely pitiful, the food is absolutely disgusting and the area is just messy. I should have used common sense and kept walking, but unfortunately I didn’t. Save your money and go elsewh

This sushi is always so fresh and delicious. They do an amazing job preparing beautiful rolls. Kind people and always ready to help you. I have been coming here for years and the quality has never changed. If your in the area do yourself a favor and give them a try.

I ordered a chicken teriyaki plate today through the app and when I opened it, there was shrimp added to it. I thought this was a simple mistake so I went back after picking it up to get a new plate. But I watched them just pick off the shrimp and handed the plate back to me. This wouldn't have been an issue if I didnt have an allergy to seafood, however not being severe for me, this could have seriously affected someone else.

I used to eat here 1 or 2 times a week for lunch. The sushi side. I walked up to order and 2 young boys working they seem to work a lot. Cutting raw salmon on the prep table and used the same knife as raw to cut my cooked sushi roll. I said something they ain’t dumb and I got a refund. Sad I haven’t been in months. Not everyone eats the raw sushi.

I asked for rice and noodles, it even came with a small price. I got 2 pieces of chicken, a handful of vegetables and a tub full of noodles no rice. They make it right in front of me I did not see them add rice. I told the gentleman I asked for rice he assured me it was there. I feel like he just wanted to get rid of me. The line was not moving fast at all. I should’ve went with my instinct and what I saw. After waiting 20 mins in line I should have made sure it was right before I left but I shouldn’t have to. How can you get an order wrong that’s made right in front of me.