Sarku Japan

First time I've had this in many years and it was very disappointing. Chicken was super dry even with extra sauce just over cooked chicken. My bf never had this before so his first experience was not good. I'm hoping it was because it was later on a Sunday evening and we got what was sitting on the grill idk. I'm willing to try again earlier in the day but my bf is not. If the next trip there is better I'll update my post

Very good place that I go to all the time. The food being cooked in front of you adds atmosphere and there is almost always people sitting and eating

You see that bright green fluorescent object in my vegetables? Yeah that’s exactly what you think it is - plastic. I am so beyond disgusted I have no words. Look at how it blends in with the food. I’m disturbed by the fact that the food was cooked with plastic, I’d imagine some of it melted in, but also just how large that piece is. And how many pieces did I even ingest before I noticed it? Genuinely abhorrent. And it’s not like they stopped to throw out the rest of the vegetables, they just kept using that batch. So what about everyone else? I feel sick.

I recently visited this place and had a disappointing experience. The food was not up to standard; it was overcooked and lacked quality, making it difficult to enjoy the meal. Additionally, the customer service left a lot to be desired. Both cashiers and the staff handling food were noticeably rude and unhelpful when I asked for utensils, which made the experience even worse. Unfortunately, with this combination of poor food quality and subpar service, I won’t be returning.

Food is good here have been going to this Sarku for a while… but to the older woman who works the front on Thursday afternoons… you work in customer service just an fyi and you should never been rude or say the word no to paying guests…. Especially if you want people to tip you. But the lady that was expoing the food was very nice, maybe she deserves a promotion since she knows how to actually handle guests in busy hours.