Roy Rogers

Went in this evening (like 7:30PM, not right at closing) to get a spicy chicken sandwich meal. I specifically asked the cashier if I could get the chicken patty fresh and said I didn't mind waiting, and I said "because usually since no one orders them they sit in the warmer all day." She turned around and went and asked the food preparer (they were speaking in Spanish which I don't mind at all but essentially I didn't hear the conversation like if the preparer said "yeah its still fresh"). Anyways, I guess it's the customer's fault for not asking for the fries fresh as well. When I got home I could immediately tell the fries were dried up, old, and distinguishing. I was hungry so I just ate them but I took a photo of the leftovers that I couldn't eat for fear of chipping a tooth. I thought

Excellent service and food, but terrible location and crowd. The bus stop immediately across the road is one of the worst spots in the County for crime and violence, and general sketchiness. Several of that crowd were at this Roy Rogers just now. When I arrived around 10:30 a mentally unwell woman in pink pajamas was wandering around the booths inside and staring at myself and another patron before leaving. Simultaneously, an older Spanish-speaking gentleman was having a telephone call, filming around the inside and the cars in the parking lot from inside, and then proceeded to exit and meander around the parking lot, including walking into the paths of oncoming vehicles. The staff did nothing to stop either individual. A group of three disheveled and disreputable looking locals then

Tonight, I ordered our usual order (burger, fries, roast beef, and side of pickles) plus a brownie on whim. Positives: drinks were good, mashed potatoes were tasty, burger was fine Negatives: fries weren't crispy, roast beef was very fatty and dry, pickles tasted weird - almost like they were old, and I just realized my brownie was not put in the bag. I had to ask for my drinks and I was never given a receipt, so I can't even go back for the brownie. Very disappointed and not the usual quality at all. Not sure what happened tonight.

My family recently moved to Gaithersburg, so I thought I'd give this location a first try. Before though, we lived closer to a different location so I always went there. So I came in toward the end of the day, it was pretty quiet. No customers in line. The staff were pretty lax, and just trying to clean up for the end of the night. They were kind of quiet, but friendly-ish (obviously tired, I understand). I ordered 2 sandwiches, a large fry, and a drink. I'll start with the large fry: Room temperature, no salt, dry, overcooked, obviously sitting out for a while since there was no traffic. A few were so crunchy that they kind of remind you of those French's shoe string fries: super crunchy all the way through. It's like they got tossed back in to a toaster oven, twice. Those fries are like

During my recent visit to Roy Rogers, I placed an order for an Egg Palter 9ish around While the service at first seemed fine, the experience quickly turned unacceptable. As I sat down, I overheard Maribel, the manager, loudly yelling at her employees in front of customers. This behavior is degrading, unprofessional, and completely inappropriate for someone in a management position. No employee should be treated in that manner, and no customer should be forced to witness it. In addition, there are ongoing and extremely concerning issues with the restrooms at this location. On multiple visits, I have seen drug addicts and intoxicated individuals gaining access to the bathrooms, harassing employees, cursing at them, and creating an unsafe environment. Employees should not be placed in danger