Roy Rogers

I love Roy Rogers the cowboy and I generally enjoy The Roy Rogers restaurants. However, today we ate at the Roy Rogers in Gainesville, Virginia. There was an odor near the soda bar. I ordered a double r barburger which was actually very good. My Large order of fries was cold. My coleslaw was warm so warm that I elected not to eat it. We reported the cold fries and they were quickly replaced with hot fries. Service was good. We also ordered a new item on the menu. The golden nuggets. The original order of the nuggets were not cold but they were lukewarm. They replaced those without us needing to ask. The hot nuggets were actually pretty good. After finishing what we decided to eat, I checked out the men's room. There is no soap in the sink. Nothing came out of the soap pump and the air blow

Very disappointed in this location. First the good. Service was great. The drive thru employee actually noticed and corrected a mistake, which is rare. However, the food was like a joke. Look at the attached picture and tell me if that's a "large" roast beef sandwich? Come on, are you kidding me? It was bland and flavorless as well as inadequate. What a waste of money.

I had a less than stellar experience yesterday at this location. I ordered drive thru at about 5pm. The order took about 20 minutes with people backing up in their cars behind me. I wasn't sure what was going on, but it seemed like maybe they were short staffed? The girl at the drive thru did her best to get the order out as quicly as she could, and in the end, I did get the order. However, when I got home, I was less than satisfied with the meal. I ordered the roast beef sliders, which I usually love, but for some reason this time, they were dry and had tons of gristle in them. Most of it I could not finish and I probably will not get this item again. I am sure they did the best they could, but otherwise, I have had many good experiences at this location, usually on the weekend during lun

Best Roy Rogers experience hands down! Every time I visit this restaurant the experience is consistently outstanding. Juju and her staff go above and beyond to deliver exceptional customer service that makes you feel truly welcomed the moment you walk through the door. The entire team is friendly, professional, and always accommodating, you can tell they genuinely care about their customers. The restaurant is spotless, from the dining area to the restrooms, which really shows the pride they take in keeping everything clean and inviting. It makes the whole dining experience that much better. Juju’s leadership skills are remarkable her energy and positivity set the tone for her staff, and it shows in the way the team works together seamlessly. The result is a warm, welcoming atmosphere that

Legit the best, friendliest service I've had at a fast food establishment in like 20 years. Dude who took my order inside had impeccable customer service skills. I wish I owned a business so I could lure him away to come and work for me, but he's so good I'd probably end up selling the business to him after a couple prosperous decades, and that would cause a rift in my family because my son would feel extremely dejected and would turn to the bottle, feeling that even though he's my only child he'd never be as good as this gentleman; and he'd be right. We'd have a falling out and I wouldn't see him again until I was on my death bed, and when he does finally show up during my final week or so it would only be to drunkenly curse me out, saying that while I may be a great businessman, I was a