Route 16 Ice Cream

West Seneca, NY · Ice cream shop

Rating
4.6/5
★★★★★ 4.6
Reviews
20
Rank in West Seneca
#12
of 69 restaurants
City Percentile
77%
rating percentile
Address
Route 16 Ice Cream, 2820 Seneca St, West Seneca, NY 14224
Phone
(716) 823-3350
Website
m.facebook.com/route16icecream
Status
Closes soon · 9:30 PM · Opens 12 PM Sat

Route 16 Ice Cream is a restaurant located in West Seneca, NY. It is one of 69 restaurants listed in West Seneca. Its 4.6-star rating is above the West Seneca city average of 4.2 stars. It ranks #12 of 69 restaurants in West Seneca. There are 10 photos associated with this location.

About Route 16 Ice Cream

A small neighborhood ice cream parlor, specializing in original sundaes, hard ice cream, soft custard, milkshakes, Arctic swirls, & slushies!

Hours

Friday5 PM–9 PM

Customer Reviews

★★★★★ 5.0 Sara Loft · May 2023

Coming here is a rare sweet treat! Our cashier is a rock star! She provided excellent customer service for us late night owls visiting here 15 minutes before closing time. I've had one of their speciality sundaes. It was divine! After closing, the cashier cleaned the counters and some signage. It's definitely amazing to see people taking pride in their work. Keep up the awesome work!

★★★★★ 5.0 Rich Pembrock · Jul 2021

It's good pit stop to cool off and grab some perrys ice cream it was a tad loud ea..ting literally on rt 16 but still a good place ......just did revisit ..6/3/2025 ..place is still great infact i just noticed the inventive specialty sunday menu

★★★★★ 5.0 Maria · Jul 2023

A very cute and yummy ice cream shop. Love the variety of options and vintage aesthetic! Service was very sweet ♡

★★★☆☆ 3.0 Kari Wendel · Oct 2023

Good little spot on a busy route. Outdoor seating and a small lot for parking. Impressive list of flavors.

★★★☆☆ 3.0 Chad Blanar · Jul 2025

The ice cream is the best around but having one person working and having a line out to the street is going to stop me from coming here. You can go 2 miles up the road to charlaps and they have 3 and sometimes 4 people working the counter. Update: I’ve now watched 3 couples leave the line after the last order was taken now more than 10 mins ago.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Ice cream shopStore

Top Restaurants in West Seneca

NameRatingReviews
NY Style Best Pizza★★★★★ 5.020 reviews
Brooklyn’s Finest Pizza★★★★★ 4.820 reviews
Eileen's Centerview Bakery★★★★★ 4.820 reviews
95 Nutrition - West Seneca★★★★★ 4.820 reviews
Alibaba Kebab★★★★★ 4.720 reviews
The Poked Yolk★★★★★ 4.720 reviews
Frankie G's Pastaria★★★★★ 4.720 reviews
Eat Rite Foods★★★★★ 4.720 reviews
Paula's Donuts★★★★★ 4.720 reviews
Balistreri's Pastries Plus★★★★★ 4.720 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.