Rita's Italian Ice & Frozen Custard

Rita’s never disappoints! The staff is super friendly, the service is quick, and the Italian ice is always fresh and flavorful. Perfect spot to cool off and treat yourself—highly recommend!

My wife and I went to Rita’s this evening to support the FBLA program. I asked for a blue raspberry vanilla mix. Tristen made it EXACTLY the way I wanted it! 5 star to Rita’s and the staff.

I came In a few days ago and I was served by a sweet woman (I think she is the manager, she is always there), Kailani and a young man Ian. I got a peanut butter mudslide concrete and my husband got a gelati. They served me very quick and they were so genuine with their service. The place was also super clean! We need more people like this in the food industry. Rita’s in Dunkirk is doing something right!

I follow Rita’s on Facebook, they posted asking which flavors we’d like to see before they close for the season, so I requested my favorite and my dad’s favorite. When I saw that they posted having my requested flavors I freaked out and went right after work. When I got there they had just sold out of watermelon, but the AMAZING manager Kailani offered to make me a batch if I had 10 mins to spare, and she was happy to offer to do it for me!! She made not only my entire day, but my dads!! Thank you so much for making our day brighter, and we can’t wait to see you when you open back up!!

My First time here. Ryan ( Young Female) greeted me soon as I walked in. I was having trouble deciding what I wanted. And she gave me all the options.So I told her to surprise me. Wow! She whipped up a pretty cool something. I forgot what it was called. Anyway young lady deserves a free lunch or maybe even a raise. She totally deserves it. I'll be back for sure..Ryan was professional and went above and beyond to make me happy....She is a keeper. Thank you dear!!!!