Rita's Italian Ice & Frozen Custard

Seriously so good! Always overlooked this place cause I didn’t know what it was. My cousin took me here and got the Italian mango ice with vanilla gelato on top. SO GOOD! So yummy and refreshing ! I’ll definitely be back to try other flavors!!!! . . Update and went back and got the gelato with cherry flavor this time. Very good!

We found this hidden place in our Entertainment guide and drive over from having lunch at Farmer Brothers. The ice flight was a good choice..4 different flavors. We had cherry, mango, passion fruit and strawberry. We also had the chocolate custard cone with M&M's with was thick compared to soft serve. Rita's would not honor their coupon from Entertainment.com app (which would only have saved us $2.50 off of our $10 order)... They only Rita's rewards and coupons with bar codes. They said that they turned away others too. Rita's pays to be in this app for advertising. I am guessing management is not communicating with corporate. Before I could speak to management, another guest stepped in and paid for our orders. I later wrote to Rita's corporate and Entertainment Guide who both sai

Best in town ! Always a great treat but the gas station is the priority business so most time you will have to wait until the staff can help you at the ice-cream section

Worst experience I ever had came to visit parents in town from Texas- the lady was so lifeless and didn’t care about the customer at all. There was clearly a coupon and national Free Ice day and she put my phone number in because the scanner she said was not working. And she said nothing shows I’ve never been at a place that doesn’t honor a coupon that is shown on my Iphone screen and basically she did not help out at all- she was saying put the ice cream sandwich back because she didn’t want to do it. I have never seen anything like this. It ruined Rita’s reputation entirely she gave me attitude when she said yeah you can try making a new account to see if it pops up rather than doing any override or anything on the initial coupon. So i had to make a new account and get something else bec

Awful Experience – Avoid This Place! I visited Rita’s last Friday (2/21/2025) after 12 PM, and it was absolutely disgusting. The woman who served me and my kids—who I believe was the manager—was coughing all over the place without a mask or any kind of cover. It was beyond unsanitary. I couldn’t believe someone handling food would be so careless, especially in a place serving ice cream to families. I came all the way from Texas to visit my mom in Newbury Park, and this was one of the worst experiences I’ve had. If this is how they handle hygiene, I can’t imagine what else goes on behind the counter. I would never recommend this place to anyone. Stay away!