Rita's Italian Ice & Frozen Custard

I went because my mom wanted waterice and we kept putting it off. When we get there, the lightskin girl at the counter (we went around 5pm last weekend) didn't seem like she wanted to even be there. I ordered a gelati (only speaking on mine since that's where my issue lies) in which Rita's ALWAYS makes them five layers and boasts about them being different compared to the traditional three. I watched her make it initially, but got distracted as my parents noted she had a visible attitude the entire time and spoke to each other about it. We didn't even touch them that day, so they stayed in the freezer. As of the time of me posting this, if five layers is the standard, then please explain to me why when I'm eating my gelati and there are only three layers (with barely any icecream)??? I und

Great frozen treats! Despite us going during triple digit weather, I was shocked that this Rita's was not crowded. We got our treats right away and the staff was super helpful with helping us navigate the menu (this was our first time going to Rita's). I was very happy with the Green Apple Italian ice with gummy bears. It was a little more melted toward the bottom than I was expecting but it wasn't soupy so it was still good.

This place is a must go to once the weather starts to warm up. The staff are always friendly and helpful. The lines can be long at times but they always move quickly and get your order correct. The flavors are always changing and the new flavors are always a hit with my girls. Price is affordable and quality is great.

I try to support the local spots but today I had a bad experience. After waiting, what seemed like forever, 1 person worked one window with 4 families in line in the sun while the other lady did something else (?) My $3 icee was half liquid and so messy the customer behind me cleaned the counter. The custard was literally 1/2 cup and the smallest I’ve ever seen. Total came to $9 so for the first time I asked for a receipt and saw the custard was almost $6!!!!!! The person I bought it for said OMG….. why is this so small. 😡 Yes…….I could’ve declined the custard, requested a new icee or asked to speak to someone but out of respect for the other families I left. Never again!!

Always get the same thing and never tastes bad