Rita's Italian Ice & Frozen Custard

Not much to look at from the outside as shoppes go, but inside is where the magic is, and of course, what comes out to the customer---the tastiest, yummiest Italian Ice I've ever eaten. PLUS, the staff member who served us was just totally lovely. He let us first taste, and then met our request exactly. Served with a flourish and a beautiful smile! That was the best--thank you!

I just went to get a frozen limeade, I asked for strawberry and wasn’t aware that it would be an extra $4 to add strawberries. The total came up to $8 for a small frozen limeade. I politely asked then man what the extra charge was for & he rudely started explaining doing the most with hand gestures, bucking at me like an animal and speaking to me like I’m incompetent. Never in my life have I gone here and had ANYONE speak to me in that manner . I told him I didn’t want it and walked away that man is so rude and I hope you see this review you have the worst customer service ever and should not be working here! & 9 times out of 10 he wouldn’t have spoke to me in that manner if I had a male with me .

After going to the Crofton Rita's, I tried this one since it's closer to me. I think the prices are similar, which are a bit high but acceptable for an occasional treat. The gelatino was a bit taller here at Bowie Rita's. Got mango and it was very tasty!

This is a cute ice cream spot. The workers are always friendly and they have a lot of flavors. It would be nice if they had more outdoor seating.

Horrible service. For the blendinis (ice + custard + top in) we requested, there were barely any Oreo cookies top in that we asked for. When I mentioned that there is almost no cookie, she answered it’s inside the ice cream. I mixed the ice cream around and still saw only one or two cookie pieces and showed it to her. She rudely looked at me and said that it is extra to add more. So they’re charging extra for this combo that I am already paying more for when basically they’d given me a Gelati (ice + custard)?? On top of all this, the cup is not even anywhere full. I had two spoons out of it before taking a pic, but still it’s clearly visible how much space there if left at the top...