Red Swan Pizza - Niagara Falls

Ordered the honey garlic pizza and some popcorn chicken on ubereats. The pizza tasted really good and fresh. Decent toppings! Oven roasted Popcorn chicken were dry and not so flavorful, they were very tiny and it was mostly just batter and very little chicken. Had to just throw them away after having 2-3 of those.

Uber eats screwed up our order and only one pizza came out of the two. I called them (Red Swan) and they fixed the problem asap, even though I was a crazy bit(hy person on the phone... (my diabetic daughter just lost her sight and 2 toes, is in the hospital, and Christmas Eve is now 3 days away, she won't be out). They were understanding once I apologized, went above and beyond. The food was amazing! Sesame seeds on the crust, green olives is a free topping, their menus has pastas, desserts, we'll definately order again from them. And the restaurant is very clean and inviting. Not sure about the complaints before my pist, I got NONE of that and i even started out mean and then never once got snippy at me, that humbled me for sure. Try them, really, you'll like them! And, they even ha

Pizza was good! My issue was with the rude reception girl and maybe store policy of not keeping a garbage box for pizza if you eat the pizza in- store. I finished my pizza and there was no garbage box on the customer side so I rang the bell because I saw a garbage box on the staff side and asked the front desk girl if she can keep my empty pizza box and a pop bottle and she refused to take it and asked me to throw it in a large recycle bin outside, far away in the parking lot and she was not even nice about it. I have never seen this in any other store! If you are serving a pizza and you have table and a bench in store for people to grab a bite then you should also have a garbage bin in-store.

Edit: we came specially from Toronto to just eat this pizza...and they had even better service, best pizza deals and the taste wow...thanks Anirut O ooo myyyy gooodnesss.... I have never ate anything like this before. We tried their Uber eats $13.99 for BOGO shawarma pizza and can't say enough... It's totally amazing. The staff Lissel & Basil made it the best ever. Now Everytime I'm in Niagara, this will be the MUST PLACE TO GO.

I ordered two large pizzas Sunday late evening and one of the pizzas was burnt with less cheese and very few toppings(you can see it in the picture below), they spread the tomato sauce up to the middle, i can taste more of tomato sauce than the cheese .... When i called the front desk to complain , the girl said, because you did not order full menu pizza that's why there is less cheese and toppings. However, it was not my first time ordering few toppings pizza from red swan ,I never had any issues before. I am not impressed with the food and the customer service this time. I was even offered a free pizza after the complaint but my party was already over .