Red Robin Gourmet Burgers and Brews

I had a great time with awesome and attentive service. The bacon fondue burger was not only savory but also tasty and hearty as well. The double patty bacon cheese was a meaty bomb of flavor, and the cheese fondue was the icing on the cake. Speaking of cake, the cookie dough mudslide cake was delicious. The sweetness balanced perfectly; it’s not too sweet, just right. I give both dishes two big foodie thumbs up!

This restaurant has made remarkable strides over the past two years. If you had asked me back then whether I’d dine here again, my answer would’ve been a definite no, due to a disappointing experience and food quality issues. Fast forward to today and our last 2/3 experiences —both the food and customer service are outstanding. They’ve completely turned things around, and I now highly recommend this location. We usually sit in the bar area, where Corey takes excellent care of us. He never writes anything down and still gets every order spot on. Kudos to Red Robin for putting together such a solid team to run this place!

Good service. My server was really good. She was working really hard. Food was good. If you like music playing in the background you'll be fine.

This is the WORST service I have EVER had. Our server was rude, she forgot things repeatedly and when we kindly reminded her - oh boy she was snarky! She had zero clue what was going on. Walking back and forth on the kitchen line doing absolutely nothing while all her tables needed refills, their checks, napkins, or were missing meals, etc. I could visibly see other tables of hers were irritated as well. You could barely hear her because she was wearing a mask, however, I appreciate someone wearing a mask if they are sick as I have a new baby. We never got refills on our drinks. Our food was cold and orders were incorrect. She didn’t do a quality check. We had a coupon and it took her 15 mins to find a manager so she could apply it to our bill. She was loudly complaining about management a

This post is based off of the lackluster management from yesterday. My family and I went to red Robin around 3pm and let the host know we had a party of 15 was told there'd be a wait. We were fine with that. 10-15mins later another guest comes over and says we might want to leave as he overheard staff saying all of the cooks walked out...... Ok thank you to the guest who told is but im watching tje hostess stand and there didn't seem to be any sense of urgency or change in demeanor. So we approach the hostess stand and the "manager" says we'd still be seated. Most other guests waiting have now left. What appeared to be two cooks walk out the front door laughing. Another person then comes over and says that they aren't sure of what to do at the moment and aren't seating anyone for a while.