Red Robin Gourmet Burgers and Brews

When we walked in they were doing a shift change which seemed to be quick. We were greeted warmly and the hostess held a little conversation and seemed genuinely interested in my answers. The server was super friendly and on top of everything. Our food came out correctly and was delicious. Always a plus having the bottomless sides also, although my second serving of salad came with cheese, would’ve been nice if they were on top of modifications I had previously asked for. If I could change one thing about all restaurants it would be the server saying their name when they greet us. I don’t know if just miss it or if they aren’t saying their names but that’s a little thing that helps the experience. Also, the bathrooms needed a better cleaning and someone on top of switching out toilet paper

Went for lunch 12/2. Restaurant was clean, staff very friendly and patient. Had a minor issue that I wouldn't have even brought up that the server saw and brought to the attention of the manager, who graciously did what she could to make amends for. (I'll admit, it was a little embarrassing that the staff fussed about something I was completely happy to not even bring up. But as a culinary professional, and a customer; I respect the attention to detail and commitment to their vision.) They went out of their way to treat me well. Food was delicious, and prompt. Spent an hour, and about thirty dollars, and was very satisfied with the experience. Not my first visit, but this one stands out as a reason I keep coming back. I would place this as one of the area's best burger-specific restauran

Shoutout to the hostess Avery who went out of her way to help us with seating and was so sweet to our kids. Even during the rush, she stayed calm and kind. That kind of service makes all the difference. 10/10 experience because of her 💛

Came in early, 5PM. Hostess seated us after 15 minutes, and our waitress came off as rude and stresed. You can imagine that this place is always overwhelmed. I'd drive by before and see the parking lot full. It's not worth it, but in law's insisted. Food came out slow, and my burger was a sloppy, wet mess... fries were good, though. I questioned if what they brought me was what I ordered. It was not what I envisioned. Business picked up x10 by the time we were done, and they were almost rushing us out of the booth for the next poor souls waiting for their own subpar experience.

Nice experience and the veggie burger was excellent! The server was friendly and professional. The manager made rounds and inquired about the service. I will be back soon.