Red Robin Gourmet Burgers and Brews

Things have changed dramatically for the worse in this location. Absolute no customer service at the bar on a Friday night with no one in the store? The management has changed from being professional to absoulute abysmal. The burgers have changed. Used to be thick and juicy, now thin and like a burger you would get at a fast food place. Prices are up and quality and service have dramatically gone down hill. This restaurant is a flat out embarrassment and the owner should be ashamed to have his restaurant being run into the ground. I unfortunately will not be giving my $ to this non caring unprofessional establishment anymore. Its a shame how far downhill this restaurant has gone. Pathetic

Ordered a burger with frizzled onions and sweet potato fries. Order edge over the phone but decided to eat in. They could not find my order because the guy who took my order did not ask for my name which I already thought was odd. I get to the restaurant they see me at the first seat. The guy tells me that my order is $20. I was surprised that they’re having me pay quickly because another lady came over and asked me what I wanted. I told her I prepaid so there was some confusion fine. I get my order the burger had more on it than the frizzled onions and pepper jack cheese, which is the only thing I wanted on my burger. Also, the sweet potato fries were cold. I paid $20 plus a four dollar tip. I had to track someone down to tell them that the sweet potato fries were cold. they did not apo

Really just disappointed 😞 writing this review so your staff knows customers are watching servers and staff doing nothing.. My family is neatly stacking dirty app dishes that were missing sauces ( because the server never came back to the table to ask if everything was okay. ) along with empy glasses .. when we got our food.. that was the next time we saw our server again. My daughters chicken fingers needed ranch.. my boyfriend added the beer bacon fondue with his burger .. that was missing .. and my wrap was grilled not crispy.. she refilled the drinks but never saw her again so we couldn't tell her these things were missing.. she came and dropped the fondue at the end of the meal saying " here.. I have something for you" and walked away. I spend my days in resturants training servers an

Food and drinks were excellent. Service wasn’t great, though. We weren’t decided on drinks and asked her to come back, in which she refused and said she didn’t want to walk all the way over there and back. That she would wait, but, “no rush”. Among a few other awkward moments with the server. But overall, nice time and meal.

Lots of fries, decent burgers and bottomless root beer floats. Prices are fair, service was solid.