Red Robin Gourmet Burgers and Brews

Visited here for the first time & it wasnt to bad. Got a cheeseburger, fries & shake for $14, or $10 with a coke instead of shake.(extra $4) the food came out luke warm which wasnt the best & the my fries were small but they were unlimited so I ordered another batch which were somewhat hotter & definitely bigger instead of the ones at the end of the bag. Our bar tender was very nice & attentive I appreciate her efforts to stay on top of our needs. Bar seating they said was the only thing available right away but parts of the seating was open but closed they said ? They weren't even busy so I dont know why they couldn't of seated us anyways in a regular seat, they said the wait for that would be at least 30 mins, (seats were closed off for what ever reason). I probably would try this place

Visited recently and the restaurant itself had a very strong odor that we couldn't place. It smelled like a mix of salt and chemicals, I initially thought cleaning supplies but after adding the Red Robin fry seasoning to skmd fries I realized that the seasoning was the culprit. The server initially came to the table and seemed overwhelmed. She asked us if we knew what we wanted to drink and I looked at my kids for their order but I guess we were too slow because she said I'll give you a few more minutes and hurried off. The restaurant didn't appear to be very busy. When she returned we knew our drink and food order and requested fries as an app. The fries ended up arriving at the same time as our meals.. not what we wanted. The kids shake was too thick (not enough milk). My children didn'

Extremely dirty. We were seated to a very sticky table, lots of dust around, and the floors horrible under the tables. One burger was cooked alright, mine was still partially (what seemed) raw in the center.

I placed a pickup order for 6:15pm at 4:30pm today. I was running early so I tried to modify the order on my confirmation ticket online. It wasn't working so at 5:09pm I called and let them know I wanted to pick it up at 6:00pm but I was struggling online. They said they told their boss and no problem. I got there at 6:00 exactly. I didn't get my food until 6:20pm. Both burgers were burnt and super duper thin. I've never had such a bad experience with red robin. I was coming to grand rapids for a concert tonight. Disappointed to waste my money on a sandwich that took me 5 minutes to eat.

This is a great spot for burgers, ribs and drinks. It’s located at Woodland Mall and wasn’t too busy. It’s a large really nice restaurant/bar. Had a drink, ribs and burgers. The fajitas were amazing and served on a hot plate, the drink was great and the ribs fell off the bone. Great family place for kids and roomy