Red Lobster

Rochester, NY · Seafood restaurant

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in Rochester
#890
of 1277 restaurants
City Percentile
24%
rating percentile
Address
Red Lobster, 1515 W Ridge Rd, Rochester, NY 14615
Phone
(585) 663-8360
Website
www.redlobster.com/seafood-restaurants/locations/ny/rochester/1515-w-ridge-rd
Status
Closes soon · 11 PM · Opens 11 AM Sat

Red Lobster is a restaurant located in Rochester, NY. It is one of 1,277 restaurants listed in Rochester. Its 3.8-star rating is slightly below the Rochester city average of 4.3 stars. There are 10 photos associated with this location.

About Red Lobster

At Red Lobster, we don’t just serve your seafood favorites—we serve an experience that makes you happy. That can’t-stop-smiling, pass-the-Cheddar Bay Biscuits kind of happy. We call it Reel Happiness. It’s the joy that comes when the lobster hits the... More

Hours

Friday11 AM–11 PM

Customer Reviews

★★★★☆ 4.0 JJ · Jan 2026

12/31/2025 We have not been to Red Lobster in a long time. We got a fried flounder sandwich with hushpuppies, bay seasoned fries, and coleslaw, and grilled shrimp on skewers over rice with fresh cooked broccoli, a lobster tail and cheddar bay biscuits. All the foods were cooked perfectly, served hot... cole slaw was cold. All foods were very good quality and tasted great! Rachel, our server was friendly, professional and provided outstanding service. Our bar drinks were good. The downside was no draft beer and some wet ceiling tiles were down in part of the dining room and the restrooms had water actively leaking from the roof. All this needs attention/repair along with torn upholstery on some booth seats. Highly recommended for their food and great service!

★★★★★ 5.0 mars · Feb 2026

Kathy provided the best dining experience we’ve had in a while! My husband and I don’t often go on date nights, but lobster fest got us out the house and Kathy made the entire night perfect, she was attentive, kind, friendly and professional! The food was great, coconut shrimp with dragon sauce is a fave and the cheesecake was delicious- but truly Would come back just to see her again!

★★★★★ 5.0 Dj West · Oct 2025

The food was sooo good, I recommend coming here! Me and my friend cleared our plates, the cheddar biscuits and the Alfredo... Come on! Olive Garden gotta watch out 😁. They even gave me a free piece of cake for my birthday! Go get some Red Lobster, what are you waiting for? Service and The Atmosphere is great.

★★★★★ 5.0 Leonard Tippett · Sep 2025

Our waitress crystal was very nice and helpful. She insured our order was complete and correct. She stopped several times to check on us. Very satisfied.

★★☆☆☆ 2.0 Priscilla Jackson · Mar 2026

The wait to be seated was long,about 40mins. The wait for my food was even loooonger! I ordered a very well done steak, and it came out mooing! 😩 However the manager, who was very nice did take it off my bill. Our waitress was nice but seemed a bit scattered, maybe she was new. 🤷🏿‍♀️ There was a young man Christian who did a phenomenal job with his customers who were seated next to us, and I also gave him a tip! Keep this young man Red Lobster!!! With all that being said...the biscuits were delish, so kudos for that I guess. 😉

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Seafood restaurantAmerican restaurantAngler fish restaurantCrab houseFamily restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.