Red Lobster

Madison Heights, MI · Seafood restaurant

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in Madison Heights
#27
of 94 restaurants
City Percentile
36%
rating percentile
Address
Red Lobster, 101 12 Mile Rd, Madison Heights, MI 48071
Phone
(248) 542-1140
Website
www.redlobster.com/seafood-restaurants/locations/mi/madison-heights/101-w12-mile-road
Status
Closed · Opens 11 AM Sat

Red Lobster is a restaurant located in Madison Heights, MI. It is one of 94 restaurants listed in Madison Heights. Its 4.1-star rating is slightly below the Madison Heights city average of 4.2 stars. There are 10 photos associated with this location.

About Red Lobster

At Red Lobster, we don’t just serve your seafood favorites—we serve an experience that makes you happy. That can’t-stop-smiling, pass-the-Cheddar Bay Biscuits kind of happy. We call it Reel Happiness. It’s the joy that comes when the lobster hits the... More

Hours

Friday11 AM–11 PM
Saturday11 AM–11 PM
Sunday11 AM–10 PM
Monday11 AM–10 PM
Tuesday11 AM–10 PM
Wednesday11 AM–10 PM
Thursday11 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Kim Brown · Mar 2026

I visited this location on February 27, 2026. I was placed on a waiting list and told there was a 35 to 45 minute wait. As I set in the lobby I noticed that the front lobby was filthy. Carpet was dirty. There were out of order signs on both the male and female bathrooms. I asked to speak to A manager who showed up and stated that her name was Shauna, I asked her what was going on with the restrooms, she said that a plumber was on its way, but while waiting, I noticed that there were three female employees who entered the bathroom and one male employee that entered the bathroom two of the females while exiting the bathroom, replied to the staff at the front desk area that they had to do what they had to do even without running water. The employees then entered into the kitchen. Again, I as

★★★☆☆ 3.0 Lindsay Gottschalk · Dec 2025

I have been a of Red Lobster fan for 20+ years, and I feel like this location just misses the mark with quality and service. There were a few women working at the bar, and I didn’t feel like they were very attentive. It seemed like they weren’t always behind the bar, and a couple of the servers walking by the bar were making comments about guests at their tables, which made me uncomfortable. It took a long time to get biscuits (all parties at the bar were waiting for it), almost when my entrée arrived, and they were on the dry side. The shrimp scampi was overly saturated in butter, and the side of broccoli (only 1 side with entrees now) seemed like a small portion and was very over-cooked, as the pieces would fall apart after picking up with a fork. Maybe this is all Red Lobsters with the

★★★★★ 5.0 Sara Papak · Jan 2026

Went in for a lil solo dinner and it was great. Perfect timing on my food and drink. The service from Sincere was fantastic. Really hit for me tonight!

★★★☆☆ 3.0 Nicole · Mar 2026

Made a reservation for my son's 17th Birthday party. Our waiter was nice but did not tend to us well. We were waiting long periods of time for him to return. I was absolutely embarrassed when the biscuits didnt come until after the first soup was served and my table kept cracking jokes and chanting biscuits biscuits! Then we all ran out of water, a family member had asked the table "does anyone have any water that they didnt drink yet..?" Embarrassed again, our waiter is nowhere to be found. During our meal someone needed extra napkins and we all offered whatever napkins we had to help him out. It shouldnt be like this. After we ate, which the food was good, I asked to speak to the manager. She says we had two large parties in the back when you came In and ill have a conversation with your

★★★★★ 5.0 Connie Pfang · Feb 2026

We sat for about 10 minutes with no waitress after waiting about 30 minutes for our table. It was my brother's 30th birthday and I started to get nervous. Laura stopped at our table and asked if anybody had been with us yet. I joked and told her to "steal us" if she wanted. The service she gave us was absolutely impeccable. It was a busy night, but she handled us with such care and grace. It felt like divine intervention that she became our waitress, because she was so attentive and helpful. I got one of the new boils. She jokingly told us that she was from Baltimore and that was the closest she could get to home. I will definitely be back and request her. She made my brother's birthday so special with a cute little birthday dessert and made us feel like family. 5 stars for the biscuits as

Accessibility & Amenities

✓ Curbside Pickup ✓ No Contact Delivery ✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Fast Service ✓ Great Beer Selection ✓ Great Cocktails ✓ Great Dessert ✓ Great Wine List ✓ Serves Local Specialty ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance

Services

Seafood restaurantAmerican restaurantAngler fish restaurantCrab houseFamily restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.