Red Lobster
Austell, GA · Seafood restaurant
- Address
- Red Lobster, 1805 East-West Connector W, Austell, GA 30106
- Phone
- (770) 745-7111
- Website
- www.redlobster.com/seafood-restaurants/locations/ga/austell/1805-east-west-connector-sw
- Status
- Closed · Opens 11 AM Sat
Red Lobster is a restaurant located in Austell, GA. It is one of 130 restaurants listed in Austell. Its 4.2-star rating is above the Austell city average of 3.9 stars. There are 10 photos associated with this location.
About Red Lobster
At Red Lobster, we don’t just serve your seafood favorites—we serve an experience that makes you happy. That can’t-stop-smiling, pass-the-Cheddar Bay Biscuits kind of happy. We call it Reel Happiness. It’s the joy that comes when the lobster hits the... More
Hours
| Friday | 11 AM–11 PM |
Customer Reviews
Walter was AMAZING! Very personable, respectful & his energy was it's own vibe. Thanks for making my birthday special. Food was great, hot & fresh. No issues or complaints. Would 100% return to this location.
💎 Very impressed with Reese, she's such a gem, awesome waitress & bartender! Seated & served quickly! Will & Amber keep rocking that kitchen...the food was amazing! Literally the best tender lobster I have ever eaten...happy foodie here! Great music too! You Go Austell....in my Martin Lawrence voice!!!
Yes I’m one of the people keeping Red Lobster open because I throughly enjoy my meal every time I come. Today I visited the one on Austell Rd in Austell GA and yet again another great experience, but let’s talk about my sever CC she was amazing, her personality & smile were both contagious you can tell she loves her job. She was very attentive, gave recommendations, engaged in conversations and wanted to make sure you were happy her line was “ Anything for you” which stood out, it made you feel as if you were the only one she was servicing although she had other tables she was attending too. CC made my afternoon lunch at Red Lobster’s very enjoyable today. Keep up the great work CC you are a true asset to the company. I’ll ask for her whenever I come😊
On the recommendation of parents and clients I'm finally getting a chance to experience the new Red Lobster. Ultimate Feast is a winner! Shout out to CEO Damola Adamolekun! 10/10 service (Tre the magnificent) and food was hot and delicious! Tomorrow the gym 🏋🏾♀️
I have been going to this Red Lobster location for years, but unfortunately this experience has made it my last visit for good. We arrived at 5:50 PM and did not leave until after 8:20 PM due to multiple service issues. Our server mentioned she was new, which we completely understood and were patient about. However, she forgot to put our order in, causing a full hour delay before our food was even started. We also did not receive everything we ordered, and our check was repeatedly incorrect. Despite the series of mistakes, there was no sense of urgency or accountability. The manager did not appear concerned and was unhelpful in resolving the situation. Mistakes happen especially with new staff but professionalism is shown in how those mistakes are handled. Instead, we still had to pay f
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.