Ram Restaurant & Brewery

Tbh our last visit was kind of a disaster. But today was excellent with Joy. She was incredibly helpful and very kind. The nachos are wow, prob enough for for 4 people. Highly recommended. Thank you to Joy for making our lunch feel special.

It was my first time in a Ram Restaurant. It was right across the street from the Best Western where I stayed for 2 nights with my sister. We enjoyed the excellent food and fabulous service so much--we loved Juan!--that we decided to return the next night where Aliyah treated us extremely well also. The servers weren't just efficient, they were super friendly, and the portions are amazing! We live up in Washington, but will gladly stay at that hotel and eat at the Ram anytime we get to Oregon! Friday was quieter than Saturday, simply due to later hour and more patrons the 2nd night.

Ordered a meal and it didn’t come out as expected. The manager, Sandy, delivered my meal and when I commented it wasn’t correct she immediately said “it was not on the ticket”. Sandy indicated she’d correct the order, however she didn’t follow through. She didn’t provide the level of customer service expected in comparison to what I’ve seen in the 10+ years I’ve ate at the Ram Wilsonville location. The bartender/server Joy who took my order was great and more than accommodating. She’s always friendly, respectful and goes above and beyond to provide support to customers who visit the Ram Wilsonville. Upon hearing of the issue, she immediately went to the kitchen and corrected my order. Joy is customer focused and has a great character.

We used to come here years ago and it was pretty good, but they have really gone down hill. In fact, it was the worst dining experience I've had in a long time. Weirdest texture of beef in my hamburger, like it had alot of fillers that I were unchewable so I had to spit out. My salad had brown lettuce and some cucumber that appeared to have been frozen. Also, they got the order wrong. On lesser note, they only provide cheap non-dairy creamer for the coffee, and I also requested something that never did show up. Really disappointed.

My birthday lunch was trash. Got mozzarella sticks 1st round great. Asked for a 2nd round and the came out after the meal cold. I ordered the French dip. The meat was great the bread was stale. And ran out of beef broth. All the fries on the table were served cold. The kids macaroni came out still square shaped from the microwave dish but was put in a bowl. Just no effort to make anything look appealing. This is not all the issues, but I'm done typing. 7 people left feeling very underwhelmed by the food experience. Our server was very nice. I feel like none of this was his fault. Our bill was over $133.00 for a $60.00 meal. We will never come back.