QDOBA Mexican Eats

Great crew amazing customer service 👏 got takeout from a walk in and I applaud the Team members working at 5:45pm tonight. Got a chicken bowl with mixed rice and mixed beans. Food was hot when I got home and fresh as always.

I ordered two bowls online about 2 hours before closing, thinking that was more than enough time for decent quality food. Apparently not. One bowl was missing beef and queso entirely. The second bowl had absolutely no flavor 🤮🤮 no seasoning, no queso, nothing. Just bland ingredients thrown together. To top it off, both bowls were cold. The lack of quality control, attention to detail, and basic care is honestly shocking. I spent $25 on two meals that were incomplete, flavorless, and cold. I tried calling the restaurant to address it and no one even answered. If this is how online orders are handled, something seriously needs to change. Extremely disappointing experience. Do better!

I had hard shell tacos. The shell and the ground beef were very bitter tasting. The pico only had tomatos in it but the queso was still very good with the chips. I will give them another shot, it could have been an off day as they are usually pretty good!

The general manager at this location hung up on me after refusing to issue a refund for the portion of my 5-person order that never arrived (an order that was intended to be a helpful gesture for a family who just experienced a sudden and tragic loss). This was despite the fact that I placed the order directly through Qdoba's website and paid an additional $15 in delivery fees and tip on top of the order total. Only 2 of the 5 entrees arrived with the order, and when I called the location, the staff and manager blamed it on doordash, even though the order wasn't placed through doordash (Qdoba apparently outsources dashers as ghost delivery drivers for their purported internal delivery service, but doesn't provide customers with any dasher info or recourse in the event that something goes w

2nd time visiting here and the service is still phenomenal. The staff greets you with a smile and a warm welcome. I live in North County and there's a Qdoba in that area, but I will travel to this one before I go to the one in my area because of their service and friendly demeanor. Kudos to the staff!!! Excellent customer service and hospitality. They are polite, friendly and make sure your visit is enjoyable and that your order is correct.