Pupuseria La Familiar

this is my favorite restaurant. this restaurant is QUALITY. i like to order only bean pupusas no cheese and A LOt of other restaurants does their pupusas pre made. this is the only restaurant that makes it to order. my food comes fresh and hot each time. i come so often now i know the staff lol. 10/10 place. the wait is a bit long but its a small restaurant and its authentic so its worth the wait for sure.

They got good food and good customer service!!!!!! They let me put on my favorite music while I waited for my food, thank you Oscar!!!!

Horrible service, multiple times have had a bad experience, especially with a guy called Albert or alberto? From me phoning in an order and when I got there he forgot to place it . To denying an order 30 minutes before closing . To hair being in food and pupusas being soggy . Horrible customer service and representation to El Salvador, it’s food and culture.

This place really makes you feel welcomed and has so much nostalgia. You pick your own table and menus are brought over immediately. All the drinks not bottled are freshly made. As well as their mini bakery section, charamusca (sorbet in mini bags) and fruit cups are also fresh. The pupusas are always filled and stuffed with so much flavors. The beef ribs I got were delicious and fresh of the grill. I love their service and while the food does take a while, it's worth the wait because they're literally making everything from scratch.

So, I’ve been grappling with this review for the last 10 minutes, and I just decided that this is the absolute way to go because someone needs to know This review has nothing negative to say about the food. My Pupusas were hot, delicious and tasty per usual. Customer service, however a complete sour taste in my mouth I’ve been going to this chain of Pupusas for the last 15 years. My favorite was the college Park location because The staff was so friendly. I cannot say the same about this one. This is my fourth time coming to this location and out of the four times I have come three times I have received the same negative customer service. Now to give a slight background, I am a Latino, with plenty of melanin and braids; every time I come in here I am looked at by the staff (waitresses)