Pristine Restaurant Equipment LLC

I had a very disappointing experience with this company. They took an upfront deposit and never completed the job. After receiving the money, they stopped answering phone calls and left me waiting for almost 3 months with no updates. In the end, they told me they didn’t have the manpower to do the work — something they should have mentioned from the beginning. It took 3 months just to receive my equipment, and even then, I only received half of what I paid for. No communication, no apology, and now they have even blocked me. Very irresponsible, unprofessional, and unreliable. I would NOT recommend this company to anyone. Avoid doing business with them.

They were great and friendly to start. Took two months to fix the second oven delivered to location. I’ve called and text multiple times and the lady doesn’t respond or answer her phone after I need more warranty work on new fridge I bought from them. Maybe get a land line so any one can answer. I don’t recommend shopping here. From an owners standpoint point they don’t hold up on there end.

My journey started out by wanting to sell three pieces of restaurant equipment. Not knowing the area the first place I tried was a place called quality restaurant equipment. I talked to some guy named George after sending him pictures. His response to me was that stuff you have is junk And would cost me a lot of money to clean it. So my next try was pristine restaurant supply. Besides the professionalism, unlike The unprofessionalism of George at quality restaurant supply pristine gave me $900 for those three items that quality considered junk. If you are in the market for either used or new equipment, I highly recommend pristine you’ll walk away satisfied educated and happy. At this point in time I would like to thank the owner and staff at pristine

I can’t say enough great things about Pristine Restaurant Equipment. From start to finish, my experience has been top-notch. I recently purchased a Moffat Convection oven from them, and I was absolutely blown away by the quality — it’s fantastic and exactly what I needed for my business. The price was unbeatable compared to other suppliers, which made the deal even sweeter. What really stood out was their customer service. The team was incredibly kind and responsive, answering all my questions promptly and thoroughly. Delivery was lightning fast, and they even followed up afterward to ensure everything arrived in perfect condition and that I was fully satisfied with my purchase. It’s rare to find such dedication to customer satisfaction these days. Thank you for everything!

On time, friendly, honest and did exactly what was promised. Might be the only trustworthy restaurant equipment business out there. Highly recommend