Primo Water Ice of Short Hills

Very disappointing. This is suppose to be two scoops. It's not even equivalent to one. The mint "scoop" isn't even a tablespoon amount. It's a hollowed out circle. I even asked if their was enough in the bucket or should I pick a different flavor. I was told there was plenty. Don't bother spending your money. Just drive to the Ice cream Parlour. The atmosphere, service and the ice cream/servings are 100% better at the Ice cream Parlour My son's one scoop of a blue ice cream was just as bad.

Today, I got the brownie ice-cream on a waffle cone! It was super delicious. There’s some seating in there too, if you want to hang around and eat your ice cream there! I highly recommend.

Sadly Primo's Water Ice of Short Hills is losing my business. Although convenient to my house, I can no longer justify the prices for such small ice cream scoops. I've been these 4x in the last month and each time (different workers) I have received the tiniest, tiniest scoops that do not match the cup size purchased. Here is a picture of what I received a few minutes ago - a large in a dish to go. It is very disappointing that the scoopers do not seem to be trained on how to properly scoop ice cream. I do not know of anyone who would justify that this is a large. Hollow space, down to the bottom of the dish, left on each side

Half the flavors online they don’t have and the guy behind the counter was rude and seemed like he was bothered just to do his job. Walked out. Not giving money somewhere where they don’t even wanna be bothered when a customer walks in. Then you got kids playing on the doors making it hard to get in and out and the worker nor the kids parents saying anything.

Love it here! All their flavors are so delicious and fun! Huge shoutout to their employee Victoria!! She is very friendly, knowledgeable and gives the best recommendations. She was kind enough to keep our to go ice cream in the freezer while we ate our ice cream for a few minutes. Would be awesome if they could come up with a rewards app for their punch card because I always forget it, but that’s my own fault. They are always very accommodating and give another punch card to combine later.